EMPLIFI UGC

A UGC platform to transform your top customers into brand advocates

Harness the power of UGC marketing to build authentic, shoppable social proof that drives engagement and conversions across your social channels and website.

Visual of a UGC platform feeding an eCommerce webpage

Maximize your ROI with UGC marketing across social and digital channels

The Emplifi UGC platform provides brands with continuous content and insights to empower marketers to scale content beyond their internal resources.

87%

of businesses reported increased sales through the use of user-generated content

Highlight real customers and authentic visuals to connect with your community

Influencer creating UGC for social
54%

of consumers always or regularly research online pictures and videos of real people

Turn your community into conversions with personalized UGC

Shopper engaging with UGC on their phone.

Deploy social proof at scale with a UGC platform built to boost results

5.5x
More repeat visits
140%
Increase in average order value
1.6x
Increase in conversions

AI capabilities

Boost your UGC strategy with AI-powered tools that find, tag, and showcase the best content. Automatically create shoppable displays, optimize for performance, and keep your brand safe with smart content moderation.

Publisher integration

Emplifi Publisher streamlines UGC scheduling and distribution with a collaborative calendar, AI-powered posting recommendations, and automated social media copy creation, making content management seamless and efficient.

Easy gallery setup

Effortlessly create dynamic, on-brand galleries that showcase top-performing UGC, customer reviews, and social proof – integrated seamlessly with your eCommerce platforms.

Content curation

Easily collect and curate diverse UGC from social media, reviews, and direct submissions while ensuring compliance with streamlined permissions and robust filtering tools.

How our customers benefit from Emplifi UGC

"As we saw the performance of UGC on our social media pages continue to rise, we knew this was a process that we needed to streamline to scale the program."
Mindy Schanzle PR & Communications Manager at Radio Flyer
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cosmopolitan hotel room
THe cosmopolitan logo
"It’s a huge miss if you aren't capitalizing on UGC that exists out there for your brand. Emplifi is easy to use to permission content and then distribute it across multiple touchpoints digitally. Emplifi is an invaluable resource."
Lindsey Riggs Director of Digital Marketing, The Cosmopolitan of Las Vegas
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vase and candles on a table
"We've been relying very heavily on UGC and Emplifi – it has become the main thing we post on all our channels. To see growth, engagement, and reach just going through the roof on all of our channels has been great."
Stephanie Schiraldi Kirkland's Social and Local Store Marketing Specialist
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bracelets on woman's arm
trollbeads logo
"I don't think we could do without Emplifi in terms of inspiring our customers on how to actually use our products. We have so many devoted customers and Instagram influencers who are so awesome at taking pretty pictures, so it would be a shame not to utilize these pictures."
Lisa Claire Mindegaard Uhrenholt SoMe & Digital Campaign Manager, Trollbeads
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Hand holding Stanley cup
"Emplifi is by far the best in terms of integration with other tech providers. The dashboard itself provides a really robust analytics system that’s really easy to use – and the Emplifi team is amazing with support if we have any issues."
Lynna Kim Ecommerce Manager at Stanley
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"We truly view Emplifi as a partner for our success. I appreciate that Emplifi has tailored the technology to work for our needs and processes, versus the other way around."
Curt Thompson Director of Marketing at Jones Soda Co®
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farrow & ball logo paint on top of paint swatches
farrow & ball logo
"Emplifi helps us to showcase our customers’ creativity and brings a high variety of authentic UGC that we can share to showcase a greater range of homes and styles."
Luke Williams Digital Marketing Manager at Farrow & Ball
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hotel room at Kimpton Hotels
Kimpton logo
"Social media’s peer-to-peer content informs and inspires purchasing decisions because of its authenticity and first-person storytelling capabilities. When it comes to travel marketing, user-generated content is a goldmine hidden in plain sight."
Whitney Reynolds Director of Social Media, Kimpton Hotels
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Expresso machine in a kitchen with 2 mugs of coffee
seattle coffee gear logo
“We saw value from Emplifi immediately. Once we started to ask for permission and use those photos in our marketing and social media, our followers became so excited that they could tag us and have their photo featured.”
Kelli Rognlie Senior Marketing Manager, Seattle Coffee Gear
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Close up view of Bob's Red Mill brand flour for sale inside a Town and Country Market.
bobs red mill logo
"My hypothesis for improving our Customer-Generated Content was, if we gave customers a platform to voice their love for us and our products, we would get lots of good content. And with Emplifi’s platform I’ve proven that hypothesis to be dramatically correct."
Kevin Irish Digital Marketing Manager at Bob’s Red Mill
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Frequently asked questions

UGC stands for User-Generated Content, which refers to any form of content – such as images, videos, reviews, blog posts, and social media posts – that’s created and shared by consumers or users rather than brands or companies. UGC is often seen as more authentic and relatable, making it a powerful tool for building brand trust, driving engagement, and enhancing marketing strategies.

You can collect photos and videos posted on social media platforms like Instagram, TikTok, X, Facebook, and more.

Yes. Once you identify content you’d like to use, you can contact the creator with a pre-built message requesting permission to repurpose their content, making the process quick and easy.

Yes, Emplifi offers tagging and categorization features to help you organize and easily search through the UGC you’ve collected. Tags can be based on topics, campaign names, or product types, making it simple to find content relevant to different marketing initiatives.

Emplifi provides analytics tools that help you track how UGC is performing. You can measure engagement metrics such as likes, shares, comments, and conversion rates, and analyze the overall ROI of UGC-driven campaigns.

Yes, once you’ve collected and received permission for UGC, you can reuse it across various marketing campaigns. Whether it’s social media posts, email marketing, paid ads, or on your website, UGC can be leveraged across multiple touchpoints to maximize its impact.

Outpace your competition with easy-to-use, innovative solutions

We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.