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Emplifi is there to help you take on any marketing, commerce, or care challenge with confidence.
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For Social Marketing Leaders
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Content velocity and visibility
Influencer marketing optimization
Brand reputation management
Customer intelligence
Competitive benchmarking
Emplifi Unified Analytics
For Commerce Leaders
Shoppable UGC
Ratings and reviews syndication
One-to-one livestream video
One-to-many livestream shopping
Dark store optimization
For Customer Care Leaders
Digital customer self-service
Case management efficiency
Crisis management
Emplifi CX Cloud
Emplifi gives you everything a modern enterprise needs to close the CX gap.
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Emplifi CX Cloud
Social Marketing Cloud
Content management
Scheduling and publishing
Community management
Social listening and intelligence
Social media analytics
Social user-generated content
Influencer marketing
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Pricing
Social Commerce Cloud
Live Advisor
Live Stream
Social user-generated content
Ratings and reviews
Conversational commerce
Social shop synchronization
Analytics, reporting & insights
Service Cloud
Agent empowerment tools
AI chatbots and self-service
Knowledge management
Email automation
Voice of Customer tools
Customer insights and BI
Omnichannel service
Customer success stories
Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, and achieve business results.
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Customer success stories
Delta Air Lines
$2 million+ saved in support and operations costs
Major League Soccer
61% increase in social media engagement with conversation-first content
Daily Burn
60-minute faster response time to incoming social media messages
Resource center
Your resource center for everything marketing, customer service, and CX
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Resource center
Emplifi CX Index
Get powerful insights to fuel your social media marketing and care strategies.
Emplifi Webinars
Get the latest insights on social media marketing, social commerce, live commerce, and CX, straight from the experts.
Emplifi Blog
Get up to speed on the latest trends, tips, and best practices to power your CX strategy.
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Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
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Emplifi CX Cloud

Everything a modern enterprise needs

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Amplify your brand across all social media channels

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Drive revenue growth through social commerce

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Create exceptional customer experiences built on empathy

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Just some of our recent awards

Social Marketing Cloud

Award - G2 Crowd Leader (Fall 2022)

Award - G2 Crowd Leader - Enterprise (Fall 2022)

Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)

Social Commerce Cloud

Service Cloud

Award - Service Cloud (G2: Leader - Fall 2022) - Experience Management

Award - Service Cloud (G2: High Performer Enterprise - Fall 2022) - Experience Management

Award - Service Cloud (AI Breakthrough Award - 2020) - Bot

Emplifi CX Cloud

Social Marketing Cloud
Social Commerce Cloud
Service Cloud

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Customer Stories
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Emplifi CX Index

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Empathy, amplified.™

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