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20,000 brands use Emplifi to power their social media marketing
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Achieve 4x the revenue in half the time
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The only unified & scalable social media management platform
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Benefit Cosmetics
The beauty brand’s audience-first approach to content
Toyota
Driving customer engagement with deep insights
Kimpton Hotels
Why UGC is a critical part of their guest experience
Stanley
How the iconic brand increased product reviews and engagement
Freshpet
Streamlining customer interactions across channels
Hardee’s
Using social listening to capitalize on trending moments
Bath & Body Works
How the retailer is growing their community
Aeromexico
How the airline became one of the most loved travel brands on social
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A visual of Emplifi's social media management platform on a laptop

The only unified and scalable social media management platform

Emplifi is built for teams of any size – from one to 1,000. Our modular platform powers social media across all digital touchpoints, unifying your customer engagement efforts and maintaining your brand identity. With solutions tailored for distributed teams, we connect marketing, commerce, and care into one seamless platform.

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Our platform powers more than 20,000 global brands

Increase engagement, efficiency, and revenue with our comprehensive, modular platform

145
Time savings in days
11x
Interactions per 1K followers
50%
Increase in sales from social
2x
Increase in engagement

Discover how Emplifi can transform your social media marketing

Designed for teams of any size, Emplifi unifies social media across all digital touchpoints, streamlining customer engagement and brand consistency in one platform. Discover how it all works in this short video on our full suite of solutions.

Solutions for social media marketing teams

Our products support modern and innovative brands that require comprehensive social media management across a distributed network of contributors who execute marketing strategies at the local, regional, and global levels.

Publishing

Enhance publishing and scheduling workflows with robust permissions and governance controls, while empowering collaboration through AI-assisted publishing tools.

Content Management

Centralize your content management with powerful search capabilities, AI insights, and rule-based labeling to improve content planning, discovery, and analysis.

Community

Simplify communication by unifying your inbox across social and review channels, supported by advanced filtering, sentiment analysis, AI responses, and language detection.

Listening

Gain actionable insights with comprehensive analytics, real-time spike alerts, and seamless care integration by using social media listening to track trends, sentiment, and conversations, ensuring your brand stays proactive across all channels.

UGC

Scale content production by leveraging your happiest customers to help build a library of brand-ready visual content to drive engagement.

Influencers

Leverage Emplifi’s end-to-end influencer management solutions to build brand awareness, amplify your influencer campaigns, and easily track performance.
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Customer Success Stories

Learn more about the impact of our social media management platform for our customers

cheil & samsung logo
"We needed a tool that could consolidate data from multiple sources into one place, enabling us to generate reports quickly and make informed decisions on the fly. Our previous methods were not sustainable as our client base and reporting needs grew. Emplifi enabled us to create a flawless reporting system that became central to our strategy.”
Mario Ibarra Head of Data Analytics & Performance Marketing at Cheil Chile
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"With Emplifi, we’ve been able to set more realistic KPIs, understand different metrics like engagement rate per reach or followers, and optimize campaigns more effectively. The platform has boosted our productivity by 40% by consolidating all data on a single platform, allowing us to pull comprehensive reports with just a few clicks."
Karen Libao Senior Social Media Manager Team Lead, Digitalfarm
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"For Bath & Body Works, embracing digital transformation was essential. It’s more than just using technology as a tool. It’s about speaking the language of our times to connect deeply with our customers. It’s the blend of technology and personal touch that defines our customer success experience."
Mahmoud Zammar Marketing Executive, Bath & Body Works
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football on a field
arizona cardinals logo
"The numbers behind every piece of content or post provides insight into what people are most interested in, which helps us make better, more informed decisions. With Emplifi, we can keep a finger on the pulse of what fans are looking for, what's working, and what's not."
Zach Galia Director of Digital Content, Arizona Cardinals
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"We truly view Emplifi as a partner for our success. I appreciate that Emplifi has tailored the technology to work for our needs and processes, versus the other way around."
Curt Thompson Director of Marketing at Jones Soda Co®
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Insights from Emplifi

Explore our latest blogs and comprehensive guides designed to help you master customer experience strategies and drive growth.

An Introduction to Social Commerce: What Brands Need to Know in 2025

Social commerce is taking online shopping by storm. But what is it, exactly, and how can brands get the most from their social commerce efforts?...
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The customer experience in 2025: Three trends that grow loyalty

Take a closer look at the top trends and predictions for CX, customer care, and customer intelligence.
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Bridging the Social Media Generation Gap: Insights from our latest survey

Our latest survey of nearly 1,000 U.S.-based social media users reveals how Gen Z, Millennials, Gen X, and Boomers engage with content, platforms,...
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Customer service experience: best practices and examples for brands

Gone are the days where brands can compete solely based on price. Brands must consistently deliver fast, omnichannel customer service to meet growing...
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Instagram shoutout guide for 2025

Learn how to grow your brand with Instagram shoutouts, S4S, and paid promotions. Explore tips, tools, and strategies to boost reach and engagement in...
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5 YouTube analytics metrics that actually drive views

Understanding what to watch for with YouTube analytics metrics is crucial for brands. Are you taking full advantage and tracking the right data? Find...
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Ready to transform your social media efforts?

Emplifi helps boost efficiency, increase revenue, and scale your social media — whether you have a small team or a complex product. Want to see how? Let’s talk today.

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What can you expect?

  • A partner who cares about your strategy and objectives
  • Live demo showing how we differentiate from the pack
  • No pressure, just advice
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Outpace your competition with easy-to-use, innovative solutions

We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.