Emplifi named a leader in The Forrester Wave Social Suites. Access the report.

Emplifi webinars & events

Gain expert insights to elevate your social media marketing, commerce, and care strategies. Our on-demand webinars cover best practices and proven tactics that drive engagement, improve customer care, and increase sales. Explore the content library and watch on your own schedule – the next big idea for your team is just a click away.

Upcoming webinars & events

Please register now for one of these upcoming events.

  • Webinar

  • 30 mins

Reinventing Social: Travel, Tourism, & Hospitality

Did you miss our travel & tourism event in Singapore last month? Fear not! Emplifi Director of Business Consulting Gabriel Tay is here to host an exclusive webinar to discuss all things social media in travel, tourism, and hospitality. Discover the latest trends shaping the industry in 2024 and gain insights into what's ahead in 2025.

Webinar 1 Background image
  • Webinar

  • 30 mins

2025 social media predictions: Market trends and insights to drive your social strategy

Discover key trends shaping the social media landscape in 2025 with Principal Analyst at Forrester, Kelsey Chickering. This webinar explores key market dynamics, exclusive insights from Forrester’s data, and the critical differentiators driving top solutions.

  • Webinar

  • 30 mins

UGC: The gift that keeps on giving

Join Emplifi’s CMO Susan Ganeshan and digital marketing expert Imi de Daranyi on December 5 for a hands-on guide to monetizing user-generated content (UGC) in social commerce.

webinar background-img 4
  • Webinar

  • 30 mins

Supercharge your Social Marketing strategy: A live tour of Emplifi’s unified platform

Join our exclusive product tour to see how Emplifi Social Marketing can transform your social marketing strategy. In this 30-minute session, our expert Michael King (Former Director of Product Marketing) will offer you a sneak peek of how our tools, workflows, and user-friendly dashboards streamline social media management across the entire customer journey.

  • Webinar

  • 30 mins

Whatsapp ahora en Emplifi

¿Sabías que los consumidores en México prefieren WhatsApp para comunicarse con las marcas? Ahora, Emplifi incorpora esta poderosa herramienta en su suite, permitiéndote integrar WhatsApp en cada punto de contacto con tus clientes. En este webinar, descubre cómo optimizar tu estrategia de marketing y atención al cliente con WhatsApp, logrando una conexión más personalizada y efectiva. Reserva tu lugar ahora y transforma la forma en que tu marca se conecta con sus clientes:

  • Webinar

  • 30 mins

Webinar: The Social Maturity Evolution

Join Emplifi experts Monica Maltby and Gabriel Tay in this webinar to explore how the full power of Emplifi’s all-in-one platform gives you the tools you need to elevate your social strategy by going beyond UGC. You’ll discover how to deliver content, commerce, and community value to maximize your social media performance.

  • Webinar

  • 30 mins

Webinar: Unlock the Power of Customer Reviews

Join Emplifi Ratings & Reviews expert Monica Maltby for an engaging webinar focused on transforming your approach to incentivized reviews. This session is designed specifically for customers who want to learn about how to leverage incentives to drive more reviews and engage more deeply with their customers.

Webinar 1 Background image
  • Webinar

  • 30 mins

Product Tour: Impulsione as vendas de fim de ano com UGC e Reviews

A reta final de 2024 está chegando, mas ainda dá tempo de se preparar para a Black Friday, o Natal e as festas de fim de ano. Neste dia 24 de outubro às 14h (São Paulo), descubra como as funções de Conteúdo Gerado pelo Usuário (UGC) e Avaliações e Reviews da Emplifi podem ajudar você a capturar a atenção dos seus clientes. Nosso especialista, Paulo Azevedo, vai mostrar como aproveitar o “social proof” digital com ferramentas como UGC e Reviews para diferenciar sua marca, gerar confiança e aumentar suas conversões. Não fique de fora! Inscreva-se agora e eleve sua estratégia de “social proof” para o próximo nível, superando suas metas de vendas nesta temporada.

  • Webinar

  • 30 mins

Travel Summit Latam

Únete a nosotros el próximo 30 de octubre a las 10 am en una conversación exclusiva con líderes de la industria Travel en Latinoamérica, donde exploraremos los desafíos actuales y las oportunidades para mejorar las estrategias digitales en un entorno cambiante.

Explore our on-demand webinars

Learn more about the topics and themes to help you deliver exceptional digital customer experiences.

  • Webinar

  • 45 mins

Whatsapp ahora en Emplifi

¿Sabías que los consumidores en México prefieren WhatsApp para comunicarse con las marcas? Ahora, Emplifi incorpora esta poderosa herramienta en su suite, permitiéndote integrar WhatsApp en cada punto de contacto con tus clientes.

webinar background-img 4
  • Webinar

  • 45 mins

Product Tour: Whatsapp agora no Emplifi

Você sabia que os consumidores no Brasil preferem o WhatsApp para se comunicar com as marcas? Agora, a Emplifi incorpora esta poderosa ferramenta em sua suíte, permitindo integrar o WhatsApp em todos os pontos de contato com seus clientes. Neste webinar, descubra como otimizar sua estratégia de atendimento com o WhatsApp, conseguindo uma conexão mais personalizada e eficaz.

  • Webinar

  • 30 mins

How Community-Driven Content Grows Loyalty and Revenue

Social proof through UGC and influencer marketing can increase site visits by 4x, conversions by 1.4x, and average order value by 100%. Learn how this community-driven content can boost results with Chief Marketing Officer Susan Ganeshan and Fractional VP of Social Media Robyn Nissim, former head of social at Anastasia Beverly Hills and Alo Yoga.

  • Webinar

  • 30 min.

Scroll to sold: Converting social engagement into eCommerce sales

Join us on October 17 at 1:00 p.m. ET for an exclusive webinar with Emplifi’s Rebekah Keller and Stellar Reviews CEO Allyson Downey. Discover how to transform social media interactions into eCommerce success by leveraging the power of social platforms and authentic customer reviews.

  • Webinar

  • 30 mins

Harness the Power of Social to Drive Commerce Success

Join these experts to evaluate IDC’s latest digital commerce research, discuss current trends and challenges facing brands, and learn why social media plays a pivotal role in a successful eCommerce strategy.

  • Webinar

  • 30 mins

Why Every Day is Black Friday

Don’t wait until next year to revolutionize your eCommerce strategy around Black Friday and Cyber Monday. Discover how to guarantee success on the biggest shopping weekend of the year – and every day of the year – with solutions built to increase revenue, boost SEO, attract new customers, and build loyalty.

Webinar 2 Background image
  • Webinar

  • 30 min.

Exploring GenAI: Navigating the New Frontier of AI Innovation with Emplifi and Guest Forrester

At the forefront of today’s digital landscape, embracing AI isn’t just an option—it’s a necessity for brands to stay ahead of their competition. Join Todd McCaslin, Emplifi CTO and guest speaker, Forrester VP and Principal Analyst, Brandon Purcell in a webinar as they dive into the vital role of AI in driving efficiencies, optimizing performance, and navigating the new frontier of GenAI innovation. Fill out the form to watch the webinar!

  • Webinar

  • 45 min.

Social Media Trends & What They Mean for Marketers

The social landscape is changing for brands in 2024. Emplifi’s social media trends report unveils the key trends marketers need to know to drive social success in 2024. Join Imre de Daranyi (Senior Director of Global Business Consulting, Emplifi) and Molly Pannell (Senior Manager, Growth Marketing - EMEA & JAPAC) as they dive into the key trends shaping brand strategy on platforms like Instagram, Facebook, TikTok, and X (formerly Twitter). Tune in to find out what the social strategies of brands like Sephora, Louis Vuitton, and Alo have in common and gain actionable insights into each trend to help you take on 2024 with confidence.

  • Webinar

  • 30 min.

From social to sale: Emplifi and Guest Forrester discuss maximizing eCommerce through unified solutions

Today, consumers are entering on multiple channels and expecting brands to meet them where they are. In this webinar, Ian Burke (Emplifi Chief Operations Officer) and guest speaker Mike Proulx (VP, Research Director at Forrester) will discuss how the constantly evolving customer journey impacts marketing and eCommerce teams and how brands must become customer obsessed. Check out this discussion to gain insights that will help you power your marketing efforts and turn that first social interaction with your brand into a sale.

  • Webinar

  • 30 min.

The power of customer content: Turn your social community into connection and conversion

Today’s social users trust peers and creators more than your brand. Social platforms are increasingly used for search and discovery. It’s time for you to rethink how to inspire your customers, improve the confidence they need to buy, and drive significant cost savings in content production. Join Emplifi to learn why customer content is the key to increase connection and conversion with your audience. In this webinar, Imi de Daranyi, Managing Director of Emplifi Business Consulting.

  • Webinar

  • 30 min.

How brands can optimize to differentiate with the social media evolution

Social media data is customer data. When brands integrate user-generated content (UGC) with the rest of their social media activity, they have an opportunity to deeply understand and engage with customers. As an Emplifi UGC customer, your brand understands the pivotal role UGC plays in social media engagement and overall brand performance, but are you connecting it to your overall measurement plan?

  • Webinar

  • 30 min.

How brands can optimize to differentiate with the social media evolution

Social media data is customer data. When brands integrate user-generated content (UGC) with the rest of their social media activity, they have an opportunity to deeply understand and engage with customers. As an Emplifi UGC customer, your brand understands the pivotal role UGC plays in social media engagement and overall brand performance, but are you connecting it to your overall measurement plan?

  • Webinar

  • 30 min.

The Social Media Trends Mid-Year Review

What did we learn in the first half of 2022? What updates and insights should guide us for the remainder of the year? Matt Navarra and Bob Gearing are back with a recap of the first six months of 2022, and a look at the latest trends that will influence Social Media success in the second half of 2022.

  • Webinar

  • 30 min.

Live Commerce: The next-generation for today’s social shoppers

Customers are craving an easier commerce experience. How does live commerce help with this? What data and insights should guide us in elevating the customer experience? Jay Baer and Andre Hordagoda join forces to chat about live commerce and how it caters to the next generation of social shoppers.

Webinar 1 Background image
  • Webinar

  • 30 min.

Maintaining the Voice of Clemson with Emplifi

Check out this exclusive webinar with Clemson University. Discover how they successfully achieved higher levels of engagement while ensuring consistency with their brand voice across all social channels and profiles. Gain insights from industry experts and optimize your own operations for better results.

  • Webinar

  • 30 min.

Social media decoded: Trends and career insights with Matt Navarra

What are the secrets to success for a career in social media? We’re extending the celebration past June 30th with Emplifi’s World Social Media Day+ program to share more tools and resources to craft a stellar social media strategy.

  • Webinar

  • 30 min.

Unlocking the Future of Data-Driven Decisions with Emplifi Unified Analytics

Learn about Emplifi’s innovative Unified Analytics — your next-gen solution to simplify complex data and make smarter business decisions. This 30-minute session kicks off with a live demo showcasing how Unified Analytics unites metrics from across Emplifi's ecosystem for unparalleled productivity. You'll also get a sneak peek at our game-changing roadmap, featuring advances in data control, visualization enhancements, and AI-driven insights.

  • Webinar

  • 30 min.

Social Media Trends 2024 with Matt Navarra

The social marketing​ landscape is shifting ​to meet ​the demands of the modern consumer and ​the economy at large. ​Social is taking a bigger role in marketing, commerce, and customer care, bringing more opportunities for ​savvy social marketers to get ahead. Hear from social media expert Matt Navarra and Emplifi’s Imre de Daranyi as they unpack this year’s insights and unwrap ​the trends to look out for in 2024.

  • Webinar

  • 30 min.

What’s new at Emplifi: Q1 2024 product showcase

Learn about how Emplifi’s latest releases can help your team streamline their processes and boost efficiency with analytics, AI, automations and new integrations.

  • Webinar

  • 30 min.

Emplifi Evolution: What’s new and next for Q4 2024

Join us and take a look at Emplifi's latest innovations. Emplifi's product marketing team will guide you through the new features and demonstrate the incredible value they can bring to your strategy.

Webinar 1 Background image
  • Webinar

  • 30 min.

New Tips for Better Social Care in 2024

Now more than ever, customers are taking to social and other non-traditional channels to voice their concerns – and they expect to be heard. Brands are setting systems in place to acknowledge, track, and resolve these issues as they come up — but great brands are leveraging technology to go above and beyond for social care. Check out this webinar with Emplifi and Social Factor to gain insights that will help you elevate your customer experience efforts more effectively by meeting customers right where they are.

webinar background-img 4
  • Webinar

  • 30 min.

Product Tour: How to design strategies from Social Listening to Social Care

Ready to boost your social media game and vastly improve customer care at the same time? Watch this on demand product tour led by Emplifi’s Solutions Consultant Lubomir Kachur. In just 30 minutes, discover how our solutions can transform your strategy across the entire customer journey. You’ll learn how to:

  • Webinar

  • 30 mins

Product Tour: How to design strategies from Social Listening to Social Care

Ready to boost your social media game and vastly improve customer care at the same time? Watch this on demand product tour led by Emplifi’s Solutions Consultant Rasa Kulakauskaite. In just 30 minutes, discover how our solutions can transform your strategy across the entire customer journey.

  • Webinar

  • 45 mins

Unlocking Social Proof: leveraging your fans to boost ROI & increase customer lifetime value

Why Attend: Whether you're looking to stay informed on the latest trends or seeking practical solutions for overcoming industry challenges, this webinar offers invaluable insights tailored to your needs. Learn how top brands are leveraging advanced tools to drive loyalty, increase conversions, and drive ROI.