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March 31, 2025 (3:00-4:00 PM ET)

Fuel brand growth: Practical tips to elevate social, commerce, and care

A one-size-fits-all social strategy no longer works. Consumers expect personalized experiences, real-time engagement, and seamless shopping on social channels — but how can brands deliver? Join Emplifi and guest Forrester as we reveal the latest research on social commerce, customer care, and analytics – all with exclusive data-backed insights.

In this webinar, you will learn about:

  • Social commerce best practices (based on real data!)
  • The role of social care in today’s CX landscape
  • The key to smooth collaboration and cross-team success
  • Leveraging social analytics to maximize ROI

Speakers:

Forrester's Kelsey Chickering
Kelsey Chickering

Principal Analyst, Forrester

Emplifi CMO Susan Ganeshan
Susan Ganeshan

CMO, Emplifi

Register now

Thank you for your registration. Please check your email for additional information.