Collect more reviews, reach every retailer, and understand what buyers actually think.

Emplifi Ratings and Reviews helps enterprise brands collect, moderate, analyze, and syndicate authentic customer reviews at scale. The platform combines zero-click review collection, intelligent moderation workflows, AI Review Summaries, customer feedback analysis, and retail syndication to help brands improve digital shelf visibility, customer trust, and commerce performance across channels.

Zero-click review collection places the review form directly inside a post-purchase email or SMS so customers can submit feedback without redirects, account creation, or additional steps. Reducing friction helps brands increase review completion rates, improve review volume, and collect more authentic customer feedback across their product catalog.

Emplifi’s retail syndication network distributes verified reviews and ratings to Walmart, Google Shopping, and 600+ additional retail destinations. Authenticity metadata travels with each review so retailers can publish customer feedback without requiring manual re-moderation, helping brands extend social proof across the channels where customers research and purchase products.

Yes, Emplifi has best-in-class moderation features to help you stay within brand and FTC guidelines.

Authentic customer reviews help shoppers make more confident purchase decisions, increasing trust and improving conversion rates across ecommerce and retail channels. Emplifi combines frictionless review collection, retail syndication, customer feedback intelligence, and visual review content to help brands strengthen digital shelf visibility and improve commerce performance.

Emplifi supports Ratings and Reviews in multiple forms, including visual reviews, checkout comments, community Q&A, and seller ratings.

Yes, Emplifi enables you to respond to reviews directly within the platform, allowing you to engage with customers promptly.

Yes, Emplifi offers flexible customization options, allowing you to match the review widget’s design to your brand’s look and feel.

Yes, your shoppers can translate all reviews to the local language in one click.

Yes, Emplifi provides customizable settings so you can tailor notifications, reporting, and response workflows to suit your brand’s specific needs and priorities.