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The beauty brand’s audience-first approach to content
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Why UGC is a critical part of their guest experience
Stanley
How the iconic brand increased product reviews and engagement
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How the retailer is growing their community
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How the airline became one of the most loved travel brands on social
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June 10, 2026 11AM Series

Exploring Knowledge Summer Session

Join us for our Exploring Emplifi Knowledge summer series to get more value from your existing setup and turn knowledge into a driver of faster, more consistent customer care.

Across four focused, 60-minute sessions, we’ll explore practical ways to optimize your knowledge base, improve agent workflows, and take advantage of recent product updates and best practices.

Each session is designed to be actionable and directly relevant to your day-to-day use of Emplifi Knowledge.

What we’ll cover

  • How to optimize your knowledge base for better speed and accuracy
  • Ways to surface the right content directly in agent workflows
  • Key updates and enhancements from the Emplifi Knowledge product team
  • Practical best practices to improve ongoing performance and adoption

 

Planning ahead? When you register, you’ll have the option to sign up for upcoming sessions in the Exploring Emplifi Knowledge series—so you can join a single session or save your seat for the full series.

Register now

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