2026 Gartner® Magic Quadrant™

Emplifi named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening

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Emplifi named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening Get the Report

Blog
12 min read
Jul 22, 2026

Worldwide Social Media Benchmarks: Bank Q2 2026

Emplifi Team Social Media Marketing Experts

What’s in this report

In Q2 2026, Bank brands worldwide saw Instagram clearly outperform Facebook on engagement, with a median engagement rate of roughly 2.55% on Instagram versus about 1.05% on Facebook. Ecommerce continued to dominate interaction share across industries on both platforms, while Live Video led organic performance on Facebook and Reels topped Instagram for Bank brands specifically. On the paid side, niche placements like “AN an classic” delivered the lowest CPC and highest CTR for the industry.

This quarterly benchmarks report pulls from Emplifi’s dataset of 2,353 Facebook pages and 1,102 Instagram profiles across Worldwide, covering April 1, 2026 through June 30, 2026.

User-generated content: what’s achievable

Brands using Emplifi’s UGC solution this quarter saw:

  • 19.88x increase in conversion rate
  • 5.06x increase in website visits
  • 1.08x increase in average order value

These figures represent the median uplift seen across Emplifi’s Brands UGC Accounts Benchmark for Q2 2026.

Organic performance: Facebook and Instagram

Interaction share by industry

On Facebook, Ecommerce accounts for 27.5% of total brand interactions — the highest share of any category. On Instagram, Ecommerce leads with 37.4% of interactions.

Facebook interaction distribution (Q2 2026):

Category Share of total interactions
Ecommerce 27.5%
Retail 11.5%
Services 10.8%
Finance 6.1%
Electronics 5.8%
Others 26.3%

Instagram interaction distribution (Q2 2026):

Category Share of total interactions
Ecommerce 37.4%
Fashion 11.8%
Services 6.7%
Retail 6.4%
Sporting Goods 6.2%
Others 18.6%

Platform landscape at a glance

In Worldwide, Instagram brand profiles carry a lower median follower count than Facebook pages carry fans for Bank brands. The figures below reflect relative positioning across all profiles in the sample at the end of Q2 2026.

Metric Instagram Facebook
Median followers / fans Lower than Facebook fans Higher than Instagram followers
Median posts published (quarter) Roughly comparable to Facebook Roughly comparable to Instagram
Median total interactions (quarter) Higher than Facebook Lower than Instagram

Activity volume on both platforms is roughly comparable, while user engagement on Instagram outpaces Facebook.

Median post interactions

Median post interactions track the middle-ranked page or profile by monthly interactions — a measure of typical performance rather than outlier peaks.

Platform Q2 2026 median post interactions
Instagram ~31
Facebook ~16

Instagram’s median post interactions held in the low-30s across the past year before easing slightly toward the end of the period, while Facebook’s median hovered in the high teens throughout, briefly climbing near 20 around January 2026 before settling back to around 16 by June.

Relative median post interactions

Relative median interactions index each platform’s performance against its own peak over the reporting period, making it easier to compare directional trends across platforms regardless of absolute scale.

By June 2026, Facebook’s relative median interactions sat at around 82% of its 12-month peak, while Instagram was close behind at roughly 80% of its own peak — both platforms trending modestly below the highs they reached earlier in the period, with Facebook’s peak landing near January 2026.

Median post impressions

Impressions measure how many times posts were displayed, regardless of interaction. This metric is available for both platforms and reflects reach rather than engagement.

Platform Q2 2026 median post impressions
Instagram ~2,300
Facebook ~2,500

Instagram impressions climbed steadily from about 1,800 in May 2025 to a peak near 4,100 in November 2025, then pulled back sharply to roughly 2,300 by June 2026. Facebook impressions moved in a narrower band, peaking near 3,700 in November 2025 before easing to about 2,500 by the end of the period.

Engagement rate trends

Median post engagement rates this quarter:

  • Instagram: ~2.55%
  • Facebook: ~1.05%

Instagram engagement held fairly steady in the 2.4%–2.7% range throughout the year, while Facebook engagement trended gradually upward, climbing from around 0.75% in mid-2025 to roughly 1.05% by June 2026.

Best-performing post types

Facebook: Live Video and Status continue to outperform other formats organically. In Q2 2026, Live Video generated a median of 40 post interactions, which is 23 more than the 2nd-highest post type, Status, at 17.

Instagram: Reel and Carousel posts lead organic performance. Reels generated a median of 43 post interactions this quarter; Carousels reached 33.

Full organic post type performance (Q2 2026):

Post type Platform Median post interactions
Live Video Facebook 40
Status Facebook 17
Reel Facebook ~15
Photo Facebook ~12
Link Facebook ~11
Video Facebook ~5
Reel Instagram 43
Carousel Instagram 33
Image Instagram ~23

Post type distribution trends:

On Facebook, Photo remains the dominant post format at around 65% of posts, though Reels are gaining share steadily — rising from near zero in mid-2025 to approximately 25% by Q2 2026. On Instagram, Reel, Image, and Carousel each account for roughly a third of posts published, with Reel and Carousel driving the majority of top-performing content.

Top performing pages and profiles

Facebook — top pages by total interactions (Q2 2026):

Rank Brand Posts Interactions
1 State Bank of India 217 9,431,433
2 ABA Bank 227 2,245,785
3 Krungthai Care 462 2,081,373

Instagram — top profiles by total interactions (Q2 2026):

Rank Brand Followers Posts Interactions
1 Allo Bank Indonesia 200,839 186 1,011,661
2 National Bank of Kuwait 821,473 497 732,519
3 하나은행 (Hana Bank) 354,721 88 637,865

Top posts this quarter

The highest-performing individual posts by interactions across Worldwide brands in Q2 2026:

Facebook:

Rank Brand Post description Interactions
1 State Bank of India Fraud/scam-awareness post 705,586
2 State Bank of India Scam-awareness post (regional language) 637,536
3 State Bank of India Digital banking convenience post 536,972

Instagram:

Rank Brand Post description Interactions
1 Allo Bank Indonesia Festival/campaign promo post 241,269
2 National Bank of Kuwait Loan/salary offer post 211,970
3 BMO Financial program promo post 191,743

How does your brand compare?

These benchmarks reflect median performance across thousands of brands in Emplifi’s dataset. Get a free personalized assessment to see exactly where your brand stands today.

Get your free social media assessment →

How to use these benchmarks

These figures represent median performance across thousands of brand profiles in Emplifi’s dataset — they’re a useful calibration point, not a ceiling. If your Bank brand’s Instagram engagement rate is above roughly 2.5%, you’re already ahead of the Worldwide median; if Facebook engagement sits below about 1%, there’s likely room to test different post formats like Live Video.

Get your personalized social media assessment

These benchmarks tell you what’s typical across the industry. A personalized assessment tells you how your brand is actually performing against peers.

Get a free social media assessment →

Frequently asked questions

Instagram. Across 30 industries, Instagram posts got higher user engagement than Facebook posts — with no exceptions. Instagram also led on activity volume (post frequency) in most verticals, and ran neck-and-neck with Facebook in the rest. If you’re deciding where to focus organic effort this quarter, Instagram is the stronger channel almost everywhere.

Reels and carousels. In nearly every industry we benchmarked, these two formats drove the highest median post interactions, often by a wide margin over photos and stories. Which one wins first place varies by industry, but the reel-carousel pairing is the consistent pattern.

The Facebook feed. It had the lowest cost per click worldwide, with Facebook Reels close behind as the second-cheapest placement. Instagram Stories was the lowest-CPC Instagram placement, but still came in behind both Facebook options.

E-commerce, by a wide margin — accounting for 37.4% of all brand-profile interactions on Instagram and 27.5% on Facebook. Retail and services follow as the next-largest categories on both platforms, with fashion also ranking high on Instagram specifically.

Brands using UGC saw a 19.88x increase in conversion rate, a 5.06x increase in website visits, and a 1.08x increase in average order value, compared to brands that don’t (Emplifi Brands UGC benchmark, Q2 2026). Conversion rate is where UGC makes the biggest difference.

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