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13 min read
Jul 22, 2026

North America Social Media Benchmarks: Accommodation Q2 2026

Emplifi Team Social Media Marketing Experts

What’s in this report

In Q2 2026, Accommodation brands in North America saw median Instagram engagement rates of around 3.9%, well ahead of Facebook at roughly 1.8%. Ecommerce dominated overall interaction share on both platforms (Accommodation itself accounts for a modest slice — 0.9% on Facebook and 0.4% on Instagram), while Reels and Carousels remained the top-performing organic Instagram formats and Live Video led on Facebook.

This quarterly benchmarks report pulls from Emplifi’s dataset of 2,225 Facebook pages and 588 Instagram profiles across North America, covering April 1, 2026 through June 30, 2026.

User-generated content: what’s achievable

Brands using Emplifi’s UGC solution this quarter saw:

  • 19.88x increase in conversion rate
  • 5.06x increase in website visits
  • 1.08x increase in average order value

These figures represent the median uplift seen across Emplifi’s Brands UGC Accounts Benchmark for Q2 2026.

Organic performance: Facebook and Instagram

Interaction share by industry

On Facebook, Ecommerce accounts for 48.3% of total brand interactions — the highest share of any category. On Instagram, Ecommerce leads with 33.8% of interactions. Accommodation itself shares 0.9% of total Facebook interactions and 0.4% of total Instagram interactions among North America brand pages/profiles.

Facebook interaction distribution (Q2 2026):

Category Share of total interactions
Ecommerce 48.3%
Services 10.1%
Retail 7.4%
Fashion 3.6%
Sporting Goods 3.2%
Others 27.4%

Instagram interaction distribution (Q2 2026):

Category Share of total interactions
Ecommerce 33.8%
Services 11.7%
Fashion 8.5%
Beauty 7.0%
Retail 5.3%
Others 33.7%

Platform landscape at a glance

In North America, Instagram brand profiles carry a higher median follower count than Facebook pages. The figures below reflect relative values across all profiles in the sample at the end of Q2 2026. Note: the source chart for this slide is a bubble/circle visualization without printed numeric labels, so the table below reflects the directional comparison rather than exact figures.

Metric Instagram Facebook
Median followers / fans Higher Lower
Median posts published (quarter) Higher Lower
Median total interactions (quarter) Higher Lower

Activity volume is higher on Instagram than on Facebook, while user engagement on Instagram also outpaces Facebook.

Median post interactions

Median post interactions track the middle-ranked page or profile by monthly interactions — a measure of typical performance rather than outlier peaks.

Platform Q2 2026 median post interactions
Instagram 24
Facebook 3

Instagram median post interactions declined steadily from around 37 in mid-2025 to approximately 24 by Q2 2026, while Facebook held broadly flat in the 3-4 range across the full period.

Relative median post interactions

Relative median interactions index each platform’s performance against its own peak over the reporting period, making it easier to compare directional trends across platforms regardless of absolute scale.

By Q2 2026, Facebook’s relative median interactions had settled at around 75% of its peak after repeatedly touching 100% earlier in the period, while Instagram declined more steadily to around 65% of its own peak — its lowest point in the period.

Median post impressions

Impressions measure how many times posts were displayed, regardless of interaction. This metric is available for both platforms and reflects reach rather than engagement.

Platform Q2 2026 median post impressions
Instagram 1,200
Facebook 420

Instagram impressions climbed sharply from mid-2025, peaking at around 4,400 in July 2025, before declining through the back half of the period to approximately 1,200 by Q2 2026. Facebook impressions remained low and comparatively flat throughout, ending around 420.

Median post engagement rates this quarter:

  • Instagram: ~3.9%
  • Facebook: ~1.8%

Instagram engagement climbed notably in the final months of the period, reaching its highest point of the year by Q2 2026, while Facebook engagement also ticked upward after holding closer to 1.2-1.4% for most of the prior year.

Best-performing post types

Facebook: Live Video and standard Video continue to outperform other formats organically. In Q2 2026, Live Video generated a median of 10 post interactions, while standard Video reached a comparatively lower figure.

Instagram: Carousel and Reel posts lead organic performance. Carousels generated a median of 27 post interactions this quarter; Reels reached 37.

Full organic post type performance (Q2 2026):

Post type Platform Median post interactions
Live Video Facebook 10
Video Facebook Not separately reported
Photo Facebook 3
Reel Facebook Not separately reported
Status Facebook Not separately reported
Link Facebook Not separately reported
Carousel Instagram 27
Reel Instagram 37
Image Instagram Not separately reported

Post type distribution trends:

On Facebook, Photo remains the dominant post format at around 73% of posts, though Reels are gaining share steadily — rising from near zero earlier in the year to approximately 20% by Q2 2026. On Instagram, Reels, Images, and Carousels each account for roughly a third of posts published, with Reels and Carousels driving the majority of top-performing content.

Top performing pages and profiles

Facebook — top pages by total interactions (Q2 2026):

Rank Brand Posts Interactions
1 InterContinental Madinah Dar Al Iman 48 89,302
2 Holiday Inn Dhaka City Centre by IHG 144 88,971
3 The Ritz-Carlton Hotel Company 20 78,781

Instagram — top profiles by total interactions (Q2 2026):

Rank Brand Followers Posts Interactions
1 BOLT FARM TREEHOUSE 760,451 311 443,254
2 Fairmont Banff Springs 251,924 60 146,685
3 Aulani, A Disney Resort & Spa 644,428 32 145,674

Top posts this quarter

The highest-performing individual posts by interactions across North America brands in Q2 2026:

Facebook:

Rank Brand Post description Interactions
1 Kalahari Resorts – Round Rock Promotion for an after-hours waterpark event 47,012
2 Thousand Trails Camping-themed post encouraging shares 34,317
3 McMenamins Pubs, Breweries & Historic Hotels Promotion of a unique hotel property 16,672

Instagram:

Rank Brand Post description Interactions
1 BOLT FARM TREEHOUSE Weekend getaway / couple’s retreat post 112,556
2 BOLT FARM TREEHOUSE Sunset view from a treehouse deck 45,842
3 BOLT FARM TREEHOUSE Nearby-getaway lifestyle post 36,428

How does your brand compare?

These benchmarks reflect median performance across thousands of brands in Emplifi’s dataset. Get a free personalized assessment to see exactly where your brand stands today.

Get your free social media assessment →

How to use these benchmarks

These figures represent median performance across thousands of brand profiles in Emplifi’s dataset — they’re a useful calibration point, not a ceiling. If your Instagram engagement rate is sitting above 3.9%, you’re already ahead of the median for North America accommodation brands; below it, there are likely content-mix improvements worth testing.

Get your personalized social media assessment

These benchmarks tell you what’s typical across the industry. A personalized assessment tells you how your brand is actually performing against peers.

Get a free social media assessment →

Methodology

This report is produced quarterly using Emplifi’s proprietary social media dataset — one of the largest in the industry, drawn from the platform used by more than 20,000 brands worldwide.

Data collection: Data is pulled once per quarter and reflects the state of Emplifi’s database at the start of the quarter following the period analyzed. It is not updated between releases.

Sample: 2,225 Facebook brand pages and 588 Instagram brand profiles in North America, April 1, 2026–June 30, 2026.

Minimum thresholds: Reports require a minimum of 50 Instagram profiles and 50 Facebook pages for a given region and industry combination. Interaction distribution data requires a minimum of 300 profiles. Ad benchmarks require a minimum of 200 active ad accounts from the region or industry.

Key definitions

  • Interactions (Facebook): Sum of all reactions (Like, Love, Haha, Wow, Sorry, Anger), comments, and shares on brand-published posts. Care reactions are counted under Likes.
  • Interactions (Instagram): Sum of likes and comments on brand-published posts.
  • Median post interactions: The middle-ranked page or profile when sorted by monthly post interactions. Represents typical performance, not average — so outliers don’t skew the figure.
  • Relative median interactions: Median interactions indexed to the maximum value in the reporting period for each platform, expressed as a percentage. Useful for comparing directional trends across platforms at different absolute scales.
  • Impressions: The number of times a post was displayed, regardless of whether it was interacted with. Reflects reach rather than engagement.
  • Engagement rate: Interactions divided by follower/fan count, expressed as a percentage.
  • Organic: Posts not paid to be promoted, detected using Emplifi’s internal algorithm with near-100% accuracy.
  • CPC / CPM: Median cost per click and cost per thousand impressions across all available ad accounts, shown for the top 5 placements by relative spend.
  • Relative spend: Normalized distribution (%) showing the average share of an account’s budget allocated to each placement.
  • CTR: Median click-through rate for the top 5 placements by relative spend.

All costs are in USD. All figures are medians unless otherwise noted. Data is first normalized at the profile/page level before aggregation.

Frequently asked questions

Instagram. Across 30 industries, Instagram posts got higher user engagement than Facebook posts — with no exceptions. Instagram also led on activity volume (post frequency) in most verticals, and ran neck-and-neck with Facebook in the rest. If you’re deciding where to focus organic effort this quarter, Instagram is the stronger channel almost everywhere.

Reels and carousels. In nearly every industry we benchmarked, these two formats drove the highest median post interactions, often by a wide margin over photos and stories. Which one wins first place varies by industry, but the reel-carousel pairing is the consistent pattern.

The Facebook feed. It had the lowest cost per click worldwide, with Facebook Reels close behind as the second-cheapest placement. Instagram Stories was the lowest-CPC Instagram placement, but still came in behind both Facebook options.

E-commerce, by a wide margin — accounting for 37.4% of all brand-profile interactions on Instagram and 27.5% on Facebook. Retail and services follow as the next-largest categories on both platforms, with fashion also ranking high on Instagram specifically.

Brands using UGC saw a 19.88x increase in conversion rate, a 5.06x increase in website visits, and a 1.08x increase in average order value, compared to brands that don’t (Emplifi Brands UGC benchmark, Q2 2026). Conversion rate is where UGC makes the biggest difference.

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