Emplifi named a leader in The Forrester Wave Social Suites. Access the report.

What is Instagram engagement growth?

Definition: Instagram Engagement Growth

Change of your average engagement per post week-over-week.


More insights from Emplifi

Top image: 5 biggest customer expectations from those seeking social customer care

5 biggest customer expectations from those seeking social customer care

In today's world, consumers expect to be able to have questions answered and get personalized service through every channel where they spend time. These are the 5 biggest expectations customers have for social care from your brand.

Emplifi Report - Social Media Customer Expectations

[Report] 7 key consumer expectations impacting social media success today

Social media is playing a growing role in the customer journey. So, what do consumers today expect from their experiences with brands on social media? Gain key insights to power your social media strategy and drive business results on your social channels.

Emplifi Press: Emplifi Reveals Nearly 90% of Consumers Say Customer Ratings and Reviews Have the Biggest Impact on Purchasing Decisions

[Report] Meeting the demands of the modern customer

Explore the impact of "authentic" content on modern purchase behaviors, based on a survey of over 2,000 consumers.

Forrester Consulting Study: Social Marketing Leaders Are In Critical Need of Integrated Data and Agile Technology

Forrester Consulting Study: Social Marketing Leaders Are In Critical Need of Integrated Data and Agile Technology

Elevate your social media strategy in 2023 with this commissioned Forrester Consulting study conducted on behalf of Emplifi that looks at the top challenges marketing leaders are experiencing, and how they are prioritizing to tackle those challenges.

Emplifi Social Media Benchmarks 2024

The social media benchmarks to guide your 2024 strategy

Understand how your social media strategy is performing with the latest organic and paid social media benchmarks.

Emplifi Authenticity Infographic

[Infographic] How customers pursue authenticity on the path to purchase and loyalty

An Emplifi study gauged the impact of authentic reviews, ratings, and care on the customer journey.

Emplifi Report: Unleashing the Power of Video: Key Trends Driving Social Media Engagement in 2023

Unleashing the Power of Video: Key Trends Driving Social Media Engagement

The impact of video — in its many forms — is undeniable across all major social channels.

Emplifi Press:  Report Reveals Untapped Opportunities for Influencer Marketing in Key Industries

The State of Influencer Marketing 2023

We dug deep into our own data to give you a full understanding of where the market is and where it's headed to give you the edge with your influencer marketing strategy this year and beyond.

Emplifi Blog: The influencer marketing stats you need to know this year

[Infografía] Las estadísticas de influencer marketing que necesitas saber este año

Influencer marketing tiene un rol importante con las marcas en una estrategia de marketing hoy en día. Descubre los insights de Pixlee TurnTo (empresa de Emplifi) para tomar mejores decisiones en este año.

Emplifi CX Index Main Findings blog post main image

Breaking down the key findings in the Emplifi CX Index

The Emplifi CX Index examines the performance of 1,000+ Emplifi enterprise clients to give you reliable benchmarks for your own social media performance. Here's our examination of some of the key findings and what we think is driving the numbers.