Solutions for teams
Social Marketing
20,000 brands use Emplifi to power their social media marketing
Social Commerce
Achieve 4x the revenue in half the time
Social Customer Care
Meet the customer in their channel of choice
Service & Agent Case Management
Customizable consumer service
Product Modules
Comprehensive insight on social media analytics
Unified Analytics
AI-driven social content publisher
Publisher
Strengthen customer relationships
Community
Integrated social listening
Listening
Influencers
UGC
Care
Chatbot
Ratings & Reviews
Live Advisor
Agent
Emplifi Platform
The only unified & scalable social media management platform
Learn more about Emplifi's social marketing platform Explore the Platform
Customer Success Stories
All stories
Benefit Cosmetics
The beauty brand’s audience-first approach to content
Toyota
Driving customer engagement with deep insights
Kimpton Hotels
Why UGC is a critical part of their guest experience
Stanley
How the iconic brand increased product reviews and engagement
Freshpet
Streamlining customer interactions across channels
Hardee’s
Using social listening to capitalize on trending moments
Bath & Body Works
How the retailer is growing their community
Aeromexico
How the airline became one of the most loved travel brands on social
Industries
Agencies
Consumer Packaged Goods
Higher Education
Media & Entertainment
Restaurants
Retail & eCommerce
Sports
Travel & Hospitality
Outpace your competition
We’re recognized as a market leader in innovation and for our drive to give brands all the tools they need.
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Insights
Resource Center
Your resource center for everything social marketing, commerce and care
Blog
Get up to speed on the latest trends, tips, and best practices to power your strategy
Webinars
Latest insights on marketing, commerce, and care, straight from the experts
Key Terms Glossary
Explore our key term definitions
Quarterly Industry Benchmarks
Compare your social media performance with global and regional industry benchmarks
Customers
Learning Center
On-demand learning space for product training and best practices
Documentation
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Support
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Trending insights
Report: The state of social media marketing report 2026
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Company Information
About Emplifi
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
Pricing
Explore our plans and pricing for social media marketing, commerce, or care.
Careers
Learn about working at Emplifi and find the perfect role for you.
Events
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Leadership
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Agency Partners
We partner with industry-leading marketing and advertising agencies to deliver unmatched client success.
Technology Partners
Our marketing technology partners are the world’s most trusted platforms, tech solutions, and service providers.
Security, Privacy & AI
Trust Center
How we innovate with trust, security, and privacy.
Legal
Your source for security, privacy, and platform transparency.
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EMPLIFI PLATFORM

Drive business growth with Emplifi Fuel

Emplifi’s platform connects marketing, commerce, and care to create experiences that actually work. It’s all powered by Emplifi Fuel, our intelligence engine that unifies your data, streamlines workflows, and turns customer engagement into measurable growth.

Book a demo

Unify your customer experience to drive engagement, efficiency, and revenue

You don’t need another point solution. You need a unified engagement platform that connects the customer journey and fuels outcomes that matter for leading brands.

Create a unified command center for every interaction

Emplifi connects social marketing, commerce, and care into one platform, giving teams a shared, real-time view of every customer interaction. Eliminate inefficiencies from disconnected systems and give teams a complete, real-time view of every interaction.

Unified Platform
One place for marketing, commerce, and care.
Complete Customer View
Every touchpoint in full context.
Proven Results
Dine Brands cut average handling time on social cases by 80% — from five minutes down to one.

Unlock intelligent AI and automation

Fuel accelerates value from day one with AI, smart workflows, and industry-built playbooks.

Free Your Team From Repetitive Tasks
Handle repetitive work with intelligent workflows.
Industry-Ready Tools
Leverage pre-built playbooks and deep industry intelligence.
Proven Results
The Arizona Cardinals cut reporting time by 90%, saving 500+ hours a year. Cheil Chile reduced manual data gathering by 80% for Samsung.

Deliver measurable growth and business impact

Connect every action to real outcomes — revenue, loyalty, CSAT, efficiency. Tie your impact directly to the bottom line.

Performance Visibility
See what drives growth in real time.
Revenue & Loyalty
Personalize journeys that convert and retain.
Proven Results
Kirkland’s saw a 14% AOV lift from Emplifi-powered UGC.
Social media for business outcomes

Industry-specific solutions to power your social marketing, commerce and care

Discover how to turn brand enthusiasts into lifelong advocates. Our unified engagement solutions adapt to your unique customer needs across every industry.

Agencies
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Consumer Package Goods
Media & Entertainment
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Restaurants
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Retail & eCommerce
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Sports
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Travel & Hospitality
Agencies
40%
Increase in client social engagement
digitalfarm
Boosted productivity and client satisfaction with new tools
80%
Reduction in reporting time
Cheil Chile + Samsung
Achieved 5% growth in audience with unified social platform
15+
Dedicated client suites fully customized
Xplace
Saved 45+ hours weekly while empowering clients autonomy
Learn more about solutions for marketing agencies
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Consumer Package Goods
55%
Increase in time spent on site
Jones Soda
Drove increase AOV with UGC-based augmented reality
100%
Increase in monitored TikTok engagement
Crayola
Enhanced trend detection and social media insights on TikTok
100+
Hours saved with automatation
Jägermeister
Merged 150+ accounts to drive consistent digital growth
Learn more about solutions for CPG
Media & Entertainment
59%
Increase in social post engagement
Penguin Random House
Grew community by 6.24% via improved social media insights
28%
Engagement rate on UGC gallery
VIZ Media
Boosted fan engagement with 50,000 new pieces of UGC
90%
Video view reach to non-followers
Nukta
Deployed unified analytics to increase brand credibility
Learn more about solutions for media & entertainment
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Restaurants
80%
Reduction in average handling time
Dine Brands
Enhanced guest experience and advocacy with 10,000+ reviews
8M+
Impressions on X
Hardee's
Discovered significant brand opportunity via social listening
128%
Increase in social media volume
Domino's
Turned social conversations into a real-time marketing engine
Learn more about solutions for restaurants
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Retail & eCommerce
45%
Reduction in response times
Salomon
Streamlined social interactions and customer service
150%
Increase in total reviews collected
Vitamin Shoppe
Boosted social proof with expanded review collection
27%
Conversion rate from UGC gallery
Carhartt
Increased customer trust, engagement, and brand identity
Learn more about solutions for retail & eCommerce
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Sports
21%
YoY increase in social media video views
UFC
Reached 26 billion social video views to deepen fan engagement
40M+
Global fans across social channels
G2 Esports
Centralized engagement and insights across 10 platforms
90%
Reduction in manual reporting
Arizona Cardinals
Saved over 500 hours annually for social media team
Learn more about solutions for sports
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Travel & Hospitality
$2M+
Savings across three years
Delta
Evolved guest services ticketing system to boost cost savings
250M
Impressions from a single UGC campaign
The Cosmopolitan of Las Vegas
Sparked a 42% lift in engagement through curated UGC
150%
Increase in audience engagement
TUI fly Belgium
Slashed cost per engagement by 81% while creating efficiencies
Learn more about solutions for travel & hospitality

Connect, convert, and care with one unified community engagement platform

With 44 events a year and fighters competing globally, we need data to see who’s breaking through. Emplifi allows us to spot rising stars, track engagement trends, and push the right talent in the right market at the right time.
Aziz Bawany Senior Director of Digital Media & Product, UFC

Ready to fuel your CX and social media marketing?

Discover how Emplifi boosts efficiency, increases revenue, and scales your social media management — whether you have a small team or a complex product. Let’s talk today.

What can you expect?

  • A partner who cares about your strategy and objectives
  • Live demo showing how we differentiate from the pack
  • No pressure, just advice
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Outpace your competition with easy-to-use, innovative solutions

We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.