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Benefit Cosmetics
The beauty brand’s audience-first approach to content
Toyota
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Kimpton Hotels
Why UGC is a critical part of their guest experience
Stanley
How the iconic brand increased product reviews and engagement
Freshpet
Streamlining customer interactions across channels
Hardee’s
Using social listening to capitalize on trending moments
Bath & Body Works
How the retailer is growing their community
Aeromexico
How the airline became one of the most loved travel brands on social
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Watch Emplifi's webinars and live events

Emplifi webinars

Gain expert insights to elevate your social media marketing, commerce, and care strategies. Our on-demand webinars cover best practices and proven tactics that drive engagement, improve customer care, and increase sales. Explore the content library and watch on your own schedule – the next big idea for your team is just a click away.

Upcoming webinars

Please register now for one of these upcoming events.

WEBINAR 60 mins
June 10, 2026 11AM

Exploring Knowledge Summer Sessions

Join our Exploring Emplifi Knowledge summer series to learn how to optimize, manage, and deliver knowledge more effectively. Across four sessions,...
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WEBINAR 60 mins
May 20, 2026

Exploring Emplifi Agent

Join us for an exclusive deep dive into Emplifi Agent, your all-in-one solution for seamless customer interactions.
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Explore our on-demand webinars

Learn more about the topics and themes to help you deliver exceptional digital customer experiences

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WEBINAR 60 mins

Mastering AI efficiency & human authenticity

52% of customers leave after one inauthentic experience. Join CX expert Beth Ziff from ACC Premiere, to learn how to scale AI efficiency without...
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WEBINAR 60 mins

Webinar: A Practical Guide to Navigating Social Media During Times of Crisis

Join Emplifi for a practical webinar designed for GCC customer teams. Alaa Zaki, Client Onboarding Manager MEA, will walk through how to use...
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WEBINAR 60 mins

Webinar: Consumer Authenticity in the Digital Age

Master the 2026 Trust Economy with review expert Allyson Clark. Learn the tactical blueprint behind a 27% conversion lift and how to operationalize...
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WEBINAR 60 mins

Building trust in the digital age: leveraging UGC & reviews for growth

Join Emplifi to learn how Carhartt, Kimpton, and BTN use UGC and social proof to drive conversions. Discover the behavioral science behind why...
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WEBINAR 20 mins

Scale smarter social publishing with Emplifi

Discover how to streamline social publishing with AI-powered tools, a centralized Content Hub, and intelligent scheduling - all in a quick 15-minute...
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WEBINAR 20 mins

Streamline Social Reporting with Unified Analytics

Learn how Dynamic Dashboards in Unified Analytics help you streamline reporting, automate data collection, and deliver insights that drive ROI.
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WEBINAR 45 mins

Reddit decoded: A strategic playbook for modern marketers

Learn why Reddit matters for brands and how businesses can engage authentically and turn Reddit conversations into actionable insights. Join Reddit...
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WEBINAR 30 mins

The peak season hangover cure

Turn Q4 chaos into Q2 loyalty. Join our 30-minute sprint to learn how Social Listening, UGC, and Agentic AI can cure your revenue retention hangover.
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WEBINAR 45 mins

Social media benchmarks: Platform performance, trends & what's next in 2026

Join Emplifi’s Social Benchmarks webinar to explore the latest data on platform growth, engagement, and performance from 2025 and learn where...
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WEBINAR 45 mins

Inside “The Big Game LX:” A social listening deep dive

Peek inside “The Big Game LX” conversation. Join our Feb 11 webinar to uncover brand campaign performance, fan chatter, and social listening...
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WEBINAR 60 mins

Transform social conversations into revenue, insights, and loyalty

Discover how social, care, and eCommerce teams are turning real-time customer conversations into conversions, loyalty, and smarter decisions.
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WEBINAR 60 mins

Winning Ramadan on social 2026: Strategy, engagement, and impact

How brands can win Ramadan on social in 2026 through cultural intelligence, authentic engagement, and proven campaign frameworks.
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WEBINAR 30 mins

Emplifi roadmap recap: Gearing up for 2026

A fast recap of Emplifi’s biggest 2025 releases plus a first look at new AI, automation, reporting, and Reddit capabilities coming in 2026.
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WEBINAR 60 mins

2026 social strategy webinar: Turning trends Into teamwide action

Learn how marketing leaders can build AI-confident teams, embed AI into workflows, balance human creativity with technology, and stay transparent...
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WEBINAR 60 mins

CX on the brain: Why customer experience is your company’s nervous system

Discover how leading brands turn feedback into action, spot early issues, and mobilize teams with insights that drive real business impact.
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WEBINAR 45 mins

2026 and beyond: A CMO’s predictions for the future of social media marketing

Join Susan Ganeshan, a seasoned B2B CMO, on December 9 as she unveils Emplifi’s 2026 social media predictions — a data-driven forecast built...
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WEBINAR 45 mins

The playbook for scaling social care: How unified teams build speed, empathy and ROI

Join Emplifi and guest speaker Kelsey Chickering, Principal Analyst at Forrester and learn about unifying care and marketing to drive greater...
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WEBINAR 60 mins

Banking on trust: How APAC’s leading banks build stronger social connections

Discover how APAC’s top banks use social media to build trust, engage customers, and drive business growth.
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Ready to fuel your teams with A-CX?

Discover what Emplifi can do for you. We turn small teams into large ones, and large teams into well oiled machines, but either way, we offer the rocket ship, you just need to jump on.

What can you expect?

  • A live walkthrough of Emplifi Fuel tailored to your specific social marketing, commerce, and care needs
  • A benchmark of how your brand performs against peers in your industry
  • A partner who understands your business, and 22,000 others
  • A concrete action plan to go from disjointed teams to A-CX
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