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20,000 brands use Emplifi to power their social media marketing
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Achieve 4x the revenue in half the time
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Emplifi Fuel
The only autonomous customer experience platform
Learn more about Emplifi's autonomous cx platform Autonomous CX Platform
Customer Success Stories
All stories
Benefit Cosmetics
The beauty brand’s audience-first approach to content
Toyota
Driving customer engagement with deep insights
Kimpton Hotels
Why UGC is a critical part of their guest experience
Stanley
How the iconic brand increased product reviews and engagement
Freshpet
Streamlining customer interactions across channels
Hardee’s
Using social listening to capitalize on trending moments
Bath & Body Works
How the retailer is growing their community
Aeromexico
How the airline became one of the most loved travel brands on social
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Retail & eCommerce
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Restaurants
Sports
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Report: The state of social media marketing 2026
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Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
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CUSTOMER SUCCESS STORIES

Our customer success stories

Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, 
and achieve business results.

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Nukta

Nukta united desks, markets, and formats into one feedback loop, turning iteration into scale and credibility.
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UFC

How UFC built a data-powered content engine that fuels smarter matchmaking, faster reactions, and deeper fan connection across every region and platform.
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man with headphones looking at his phone

G2A

Streamlining social media and customer support teams for faster response times and improved collaboration
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open books

Penguin Random House

One of the leading players in the editorial industry optimized its social media performance and gained insights to drive informed decision-making.
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viz media

VIZ Media

The manga and anime powerhouse boosted engagement with their fans through the power of UGC with help from Emplifi.
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Discover how we increase your team’s insights, efficiency, and company-wide impact

Learn how teams of any size, centralized or distributed, use Emplifi to boost brand voice while supporting seamless customer journeys. Get your personalized demo today.

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Ready to fuel your teams with A-CX?

Discover what Emplifi can do for you. We turn small teams into large ones, and large teams into well oiled machines, but either way, we offer the rocket ship, you just need to jump on.

What can you expect?

  • A live walkthrough of Emplifi Fuel tailored to your specific social marketing, commerce, and care needs
  • A benchmark of how your brand performs against peers in your industry
  • A partner who understands your business, and 22,000 others
  • A concrete action plan to go from disjointed teams to A-CX
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Outpace your competition with easy-to-use, innovative solutions

We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.