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Back to definitions

What is the Americans with Disabilities Act (ADA)?

Definition: The Americans with Disabilities Act (ADA)

Signed in 1990, the Americans with Disabilities Act (ADA) limits discriminatory practices towards individuals with disabilities and consists of five sections that cover different aspects of an individual’s life.

Insights from Emplifi

Explore our latest blogs and comprehensive guides designed to help you master customer experience strategies and drive growth.

The CSAT metric: What you need to know to measure & improve satisfaction

In this guide, we’ll take a look at what CSAT is, how you can measure it, and 3 strategies you can use to give your CSAT score a boost.
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A step-by-step guide for working with nano influencers

In this guide, we’ll show you the benefits of working with nano influencers, and give you a step-by-step framework to help you get started with an...
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10 best Khoros alternatives for unified social media, marketing, and customer care

There’s a new generation of platforms that match or surpass Khoros in key areas, whether you’re looking for enterprise-grade social care, nimble...
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The best times to post on social media based on 399 million posts

There’s no perfect answer to the question of when’s the best time to post on social media – there’s only good research and planning. Luckily,...
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Blog: Q3 2025 benchmarks: UGC conversion gains and Meta’s video-first strategy in focus

Brand performance on social media shifted in important ways in Q3 2025, and the latest Social Media Benchmark Report from Emplifi highlights several...
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The agency efficiency playbook: How smarter workflows drive growth

The old ways of fragmented tools, endless approval chains, and manual reporting aren’t built for this environment. They slow teams down, sap...
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