Live Commerce: Turn Live Streams Into Revenue

Emplifi CX Cloud
Emplifi gives you everything a modern enterprise needs to close the CX gap.
Learn More
Emplifi CX Cloud
Social Marketing Cloud
Social media analytics
Social listening and intelligence
Social media management
Community management
Social customer care
Content management
Scheduling and publishing
Influencer marketing
Pricing
Social Commerce Cloud
Live commerce
ShopStream
Conversational commerce
Social shop synchronization
Social customer care
Analytics, reporting & insights
Service Cloud
Agent empowerment tools
AI chatbots and self-service
Knowledge management
Email automation
Voice of Customer tools
Customer insights and BI
Omnichannel service
Customer success stories
Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, and achieve business results.
Learn More
Customer success stories
Delta Air Lines
$2 million+ saved in support and operations costs
Major League Soccer
61% increase in social media engagement with conversation-first content
Daily Burn
60-minute faster response time to incoming social media messages
Resource center
Your resource center for everything marketing, customer service, and CX
Learn More
Resource center
8 live commerce trends you need to know to stay ahead of the curve
What's driving the live commerce boom, and how can your brand take advantage? Let's take a look.
Finding your voice on TikTok: 9 steps to success
Finding your brand's voice on TikTok is crucial to truly connect with your audiences. Here's how to do it.
Grow your audience with one-to-many live video shopping. Meet Emplifi ShopStream.
Live commerce is starting to excite the Retail market, and we’ve been ahead of the game to ensure brands can get the most out of it.
About us
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
Learn More
About us
Get started
Leadership
Media & Press
Careers
Contact us
Privacy and legal
Trust Center

Powering live commerce for some of the world's top brands

Connect with shoppers in seconds

Track your livestream conversions

Improve your CX strategy with instant customer feedback

Instant, agile, high-velocity marketing without long lead times

Reward employees with a fun and innovative selling approach

The latest news and insights from Emplifi

Emplifi Acquires Live Commerce Software Provider Go Instore to Enable In Store Experiences Online

Acquisition of live commerce software pioneer Go Instore will give B2C brands faster connection-to-conversion experiences in-store and online.

Emplifi Launches ShopStream to Bring Power of Interactive Live Streaming to Live Commerce

Brands and retailers can broadcast to unlimited audiences through ShopStream, while drawing in shoppers for one-on-one guidance from in-store experts.

Grow your audience with one-to-many live video shopping. Meet Emplifi ShopStream.

Live commerce is starting to excite the Retail market, and we’ve been ahead of the game to ensure brands can get the most out of it.

Our customers are seeing the results from our live commerce solutions

25^%

conversion rate increase

36^%

increase in Average Order Value (AOV)

94^%

average customer satisfaction score

"The reach exceeded what we would expect to see at the in-person show with tens of thousands tuning in. ShopStream is the best way of leveraging our top-of-the-range showroom and committed store staff to build a true omnichannel business that millions of customers around the world can enjoy."

Ribble

Matt Lawson, Chief Digital Officer