Power live commerce experiences with proven solutions

Powering live commerce for some of the world's top brands

Bring the in-store experience online with high-quality, HD live video shopping

Connect with shoppers in seconds

Track your livestream conversions

Improve your CX strategy with instant customer feedback

Reach audiences at a massive scale with one-to-many live video shopping

Lower costs and optimize physical, virtual, and dark store sales

Instant, agile, high-velocity marketing without long lead times

Reward employees with a fun and innovative selling approach

The latest news and insights from Emplifi
Emplifi Acquires Live Commerce Software Provider Go Instore to Enable In Store Experiences Online
Acquisition of live commerce software pioneer Go Instore will give B2C brands faster connection-to-conversion experiences in-store and online.
Emplifi Launches ShopStream to Bring Power of Interactive Live Streaming to Live Commerce
Brands and retailers can broadcast to unlimited audiences through ShopStream, while drawing in shoppers for one-on-one guidance from in-store experts.
Grow your audience with one-to-many live video shopping. Meet Emplifi ShopStream.
Live commerce is starting to excite the Retail market, and we’ve been ahead of the game to ensure brands can get the most out of it.

Our customers are seeing the results from our live commerce solutions

25%

conversion rate increase

36%

increase in Average Order Value (AOV)

94%

average customer satisfaction score

"The reach exceeded what we would expect to see at the in-person show with tens of thousands tuning in. ShopStream is the best way of leveraging our top-of-the-range showroom and committed store staff to build a true omnichannel business that millions of customers around the world can enjoy."
Ribble

Matt Lawson, Chief Digital Officer

Speak with an Emplifi expert
See how Emplifi can help you drive revenue with one-to-one and one-to-many live commerce solutions.

Just some of the awards in our trophy case

Social Marketing Cloud
Award - Social Marketing Cloud (G2: Leader Winter 2021)
Award - Social Marketing Cloud (G2: Leader Mid-Market - Winter 2021)
Award - Social Marketing Cloud (G2: Leader Enterprise - Winter 2021)
Award - Social Marketing Cloud (G2: Leader Asia-Pacific - Winter 2021)
Award - Social Marketing Cloud (SaaSWorthy: Top 20 Most Popular Software for Social Media Management - Q1 2021)

Market Leader Featured Customers

Service Cloud
Award - Service Cloud (G2: Momentum Leader - Winter 2021)

VoC

Award - Service Cloud (G2: High Performer Enterprise - Winter 2021)

VoC

Award - Service Cloud (G2: High Performer - Winter 2021)

VoC

Award - Service Cloud (American Business Awards - 2020 Steve Winner - Bronze)

Bot

Award - Service Cloud (AI Breakthrough Award - 2020)

Bot

Award - Service Cloud (Frost & Sullivan - 2020 Best Practices Award)

Bot/Agent

Award - Service Cloud (Big Innovation - 2019)

Bot

Award - Service Cloud (Customer Contact Center Technology Award - 2019)

Agent