AI chatbot software to truly transform your social media care

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Thousands of messages managed 24/7 in any language

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Easily programmable, instantly actionable

Fast resolution of top concerns

Chatbot efficiency tracking and measurement

Smooth integration into the rest of the community management workflow

Just some of our clients seeing results from Emplifi Social Marketing Cloud

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Just some of our recent awards

Social Marketing Cloud
Award - G2 Crowd Leader (Fall 2022)
Award - G2 Crowd Leader - Enterprise (Fall 2022)
Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)
Social Commerce Cloud
Award - The Sammy 2022
Service Cloud
Award - Service Cloud (G2: Leader - Fall 2022) - Experience Management
Award - Service Cloud (G2: High Performer Enterprise - Fall 2022) - Experience Management
Award - Service Cloud (AI Breakthrough Award - 2020) - Bot