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Customer Experience

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E-commerce

8 unmistakable benefits of live commerce for you and your customers

Customers are searching for memorable and engaging online shopping experiences, and brands are turning more and more to live commerce to make it happen. But the benefits of live commerce run even deeper.
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    Just some of the awards in our trophy case

    Social Marketing Cloud
    Award - Social Marketing Cloud (G2: Leader Winter 2021)
    Award - Social Marketing Cloud (G2: Leader Mid-Market - Winter 2021)
    Award - Social Marketing Cloud (G2: Leader Enterprise - Winter 2021)
    Award - Social Marketing Cloud (G2: Leader Asia-Pacific - Winter 2021)
    Award - Social Marketing Cloud (SaaSWorthy: Top 20 Most Popular Software for Social Media Management - Q1 2021)

    Market Leader Featured Customers

    Service Cloud
    Award - Service Cloud (G2: Momentum Leader - Winter 2021)

    VoC

    Award - Service Cloud (G2: High Performer Enterprise - Winter 2021)

    VoC

    Award - Service Cloud (G2: High Performer - Winter 2021)

    VoC

    Award - Service Cloud (American Business Awards - 2020 Steve Winner - Bronze)

    Bot

    Award - Service Cloud (AI Breakthrough Award - 2020)

    Bot

    Award - Service Cloud (Frost & Sullivan - 2020 Best Practices Award)

    Bot/Agent

    Award - Service Cloud (Big Innovation - 2019)

    Bot

    Award - Service Cloud (Customer Contact Center Technology Award - 2019)

    Agent