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Emplifi gives you everything a modern enterprise needs to close the CX gap.Learn More
Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, and achieve business results.Learn More
$2 million+ saved in support and operations costs
8M+ impressions and 8,000 new followers with just one Tweet, thanks to social listening and spike alerts
100% increase in the amount of customer reviews collected
Your resource center for everything social marketing, commerce, and customer careLearn More
Get the latest insights on social media marketing, social commerce, live commerce, and CX, straight from the experts.
Get up to speed on the latest trends, tips, and best practices to power your CX strategy.
A space for our community to get the latest insights — directly from experts in the Emplifi community.
Authentically amplify brand voice and grow reputation through governed, cheap, high-quality UGC directly from your customers.
Distribute user-generated content and manage permissions easily across multiple touchpoints, including your website, email campaigns, and on social.
Use social proof to move prospective customers through the purchase funnel.
Identify micro- and macro-influencers to build relationships and foster goodwill and loyalty.
Engage your social community by leveraging your brand’s biggest fans to help grow your audience.
Boost volume, coverage, and quality across your product catalog.
Easily source reviews with diverse customer feedback from different types of review content.
Automatically collect and syndicate your seller ratings to enrich your online reputation.
Streamline review monitoring with language filtering, product tagging, ecommerce integrations, and professional moderation services.
Combine reviews with Emplifi UGC to maximize social proof across the customer journey.
Easily discover, vet, and manage top influencers using our AI-powered analysis, and keep track of all influencer details and communications in one place.
Discover influencers and manage communications and campaigns in one place.
Amplify influencer content by reusing content across digital channels.
Measure the true ROI of your campaigns with a consolidated view of reach, engagement, and sales.