Meet Emplifi Fuel: Revolutionizing how you organize, plan and execute. Learn more.

FOR TEAMS
Social Marketing
Trusted by more than 20,000 brands
Social Commerce
Achieve 4X the revenue in half the time
Social Customer Care
Meet the customer in their channel of choice
Service Management
Customizable consumer service
EMPLIFI PLATFORM
The only unified and scalable social media management platform
Explore the platform
All stories
CUSTOMER SUCCESS STORIES
Benefit Cosmetics
The beauty brand’s audience-first approach to content
Toyota
Driving customer engagement with deep insights
Kimpton Hotels
Why UGC is a critical part of their guest experience
Stanley
How the iconic brand increased product reviews and engagement
Freshpet
Streamlining customer interactions across channels
Hardee's
Using social listening to capitalize on trending moments
Bath & Body Works
How the retailer is growing their community
Aeromexico
How the airline became one of the most loved travel brands on social
INDUSTRIES
Agencies
Consumer Packaged Goods
Media & Entertainment
Restaurants
Retail & eCommerce
Sports
Travel & Hospitality
OUTPACE YOUR COMPETITION
We’re recognized as a market leader in innovation and for our drive to give brands all the tools they need
Get a demo
INSIGHTS
Blog
Get up to speed on the latest trends, tips, and best practices to power your strategy
Resource center
Your resource center for everything social marketing, commerce, and care
Webinars
Latest insights on marketing, commerce, and care, straight from the experts
Industry benchmarks
Uncover the latest social media trends
Community corner
A space for our community to get the latest insights
Key terms glossary
CUSTOMERS
Learning center
On-demand learning space for product training and best practices
Documentation
Learn how to get the most out of your Emplifi products
Support
See the real-time status of Emplifi platforms and submit a technical support request
LATEST POST
5 benefits of integrating social commerce for mature brands
Read article
ABOUT US
Leadership
Learn about our team of experienced executives driving innovation at Emplifi
Events
Connect and engage with us. Attend our meetups, conferences, and events
Partners
We partner with the world’s most trusted platforms, tech solutions, and services
Careers
Learn about working at Emplifi, and find the perfect role for you
Media & Press
Keep up to date with news and insights from our newsroom
Contact Us
Get in touch with Emplifi
PRIVACY AND LEGAL
Privacy and legal
Innovation with trust, security, and privacy at our core
ABOUT EMPLIFI
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences
Learn more about Emplifi

Get a demo Login

Emplifi Report - 7 fascinating facts every customer service team must know today

[Report] 7 fascinating facts every customer service team must know today

ARTICLE PUBLISHED: MARCH 9, 2022

Ready to transform your social media efforts?

Emplifi helps boost efficiency, increase revenue, and scale your social media — whether you have a small team or a complex product. Want to see how? Let’s talk today.

What can you expect?

A partner who cares about your strategy and objectives
Live demo showing how we differentiate from the pack
No pressure, just advice

Outpace your competition with easy-to-use, innovative solutions

We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.

Solutions

Industries

Resources

Company

Solutions

Social Marketing
Social Commerce
Social Customer Care
Service & Agent Case Management

Industries

Agencies
Consumer packaged Goods
Media & Entertaiment
Sports
Retail & eCommerce
Travel & Hospitality
Restaurants

Resources

Blog
Webinars
Community corner
Resource center
Industry Benchmarks
Key Terms Glossary
Learning center
Documentation
Support

Company

About us
Leadership
Privacy & Legal
Media & Press
Events
Careers
Contact us
Learning center

Scale your impact, increase revenue & impress your clients with a unified solution for social media based marketing, commerce, and care.

Website privacy policy
Product privacy policy
Terms of use
Report a violation
Whistleblowing
Modern slavery statement

© 2020-2025 Emplifi Inc. All rights reserved. Emplifi™ and Empathy, amplified.™ are trademarks of Emplifi Inc. All product names and logos are trademarks or registered trademarks of their respective owners.