Solutions for Customer Service Teams: Harmonize CX | Emplifi

The demand for swift response times is non-negotiable.

Each customer interaction is an opportunity, and every moment counts. Emplifi understands this urgency, offering solutions that prioritize reducing response times without compromising quality.

Improve productivity

Keep your team agile

Unify your CX

Just some of the brands empowered by Emplifi Service Cloud

$2M+

saved in support and operations costs in the first three years

Delta-625x417

50%

decrease in manual issue resolutions and goodwill fulfillment time

20%

decrease in contact handling times

Freshpet (Transparent - Top aligned)

Integrated Emplifi tools

Delta (Transparent - Top aligned)

Customer care and service

Bush's Best (Transparent - Top aligned)

Case management

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Just some of our recent awards