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20,000 brands use Emplifi to power their social media marketing
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Achieve 4x the revenue in half the time
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Meet the customer in their channel of choice
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Strengthen customer relationships
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Emplifi Fuel
The only autonomous customer experience platform
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Benefit Cosmetics
The beauty brand’s audience-first approach to content
Toyota
Driving customer engagement with deep insights
Kimpton Hotels
Why UGC is a critical part of their guest experience
Stanley
How the iconic brand increased product reviews and engagement
Freshpet
Streamlining customer interactions across channels
Hardee’s
Using social listening to capitalize on trending moments
Bath & Body Works
How the retailer is growing their community
Aeromexico
How the airline became one of the most loved travel brands on social
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We’re recognized as a market leader in innovation and for our drive to give brands all the tools they need.
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Forrester names Emplifi a Leader in the Q4 2024 Social Suites
IDC names Emplifi a Leader
G2 recognizes Emplifi as a Leader among enterprise platforms
Emplifi earns 2025 Silver award from the American Business Awards
TrustRadius 2026 Buyer's Choice Award
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AI visibility through social media: How to get your brand cited by AI Overviews and LLMs
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Company Information
About Emplifi
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
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2026 Gartner® Magic Quadrant™

Emplifi named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening

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Emplifi named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening Get the Report

Chief Marketing Officer

Claire Wilson

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Claire Wilson brings more than 20 years of experience across enterprise technology and B2B SaaS, spanning semiconductors, cloud computing, cybersecurity and customer experience. She specializes in building high-performing marketing organizations that connect brand, demand generation and customer engagement to measurable pipeline and growth. Before becoming Chief Marketing Officer, Claire served as Vice President of Marketing at Emplifi and cybersecurity SaaS company, Metomic. Earlier in her career, she held senior marketing and communications roles at Socialbakers, Amazon Web Services and Texas Instruments.

Claire believes the strongest marketing organizations combine creativity with commercial accountability, operational discipline and intelligent use of AI. Based in Munich, she has extensive experience building brands, leading international teams and translating complex technologies into clear customer value.

Ready to fuel your teams with A-CX?

Discover what Emplifi can do for you. We turn small teams into large ones, and large teams into well oiled machines, but either way, we offer the rocket ship, you just need to jump on.

What can you expect?

  • A live walkthrough of Emplifi Fuel tailored to your specific social marketing, commerce, and care needs
  • A benchmark of how your brand performs against peers in your industry
  • A partner who understands your business, and 22,000 others
  • A concrete action plan to go from disjointed teams to A-CX
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