Emplifi named a Leader in The Forrester Wave, Social, Q4 2024

Forrester evaluated the most significant social suite providers and named Emplifi as a Leader. Emplifi also received the highest score possible in customer feedback. Download a complimentary copy of the report now.

The Forrester Wave evaluates the most significant providers of social suite solutions, and named Emplifi a Leader. This visual shows how those providers were scored.

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What the Forrester report says about Emplifi

Powerful & intuitive

“From global brands with deep customer care or commerce needs to companies with straightforward social media management tasks, Emplifi is intuitive enough for the entry-level user but also modular enough to scale for more complex use cases.”

Leader & innovator

“Emplifi’s vision of breaking down the barriers between marketing, commerce, and care is backed by a thoughtful approach to innovation and roadmap development. Emplifi has been at the forefront of social commerce, investing in ratings and reviews syndication, UGC management and live shopping.”

A customer favorite

“Reference customers mentioned ease of use and excellent customer service - from onboarding to managed services and ongoing training. They appreciate that they can easily scale their profiles and users on the platform over time. Emplifi is a Customer Favorite in this evaluation.”

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