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20,000 marcas utilizan Emplifi para impulsar la gestión de redes sociales
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Genera 4 veces más ingresos en la mitad del tiempo
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Conoce a tus clientes en el canal que quieren
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Centralizando esfuerzos en la industria de telecomunicaciones y al mismo tiempo creando contenido que resuena.
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Cómo Volaris mejoró el sentiment del cliente y el desempeño del contenido con la plataforma de gestión de redes sociales de Emplifi
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La Aerolínea Mexicana transformó desafíos en conexiones positivas y crecimiento corporativo.
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Restaurants

Social media marketing for restaurants

Use social to drive more guests, improve operations in both the front and back of house, and uncover opportunities for location-specific improvements.

Demo

Top restaurant groups choose Emplifi

3.5x increase in social engagements

Restaurants saw a 3.5x increase in social media engagements after switching to Emplifi.

Boost customer satisfaction scores by 30%

Gain deeper insights into your guests and create experiences that keep them coming back for more.

Improve customer loyalty by 30%

With personalized engagement strategies powered by Emplifi, restaurant groups have experienced a 30% increase in customer loyalty and repeat purchases.

80% reduction in handling time

Elevate your customer care with tools designed to enhance your guest experience.
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Mcdonalds and ethos interactive logo
"Every customer engagement is an opportunity to enhance our relationship and create a great experience for our community. That's why (Emplifi) is an integral part of our community management strategy. With Emplifi's easy-to-use interface, we can close the gap in cross-team communication so we can give our customers the attention they deserve."
Osmat Awar Director of Corporate Communication and Social Responsibility, McDonald's RICC
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"Emplifi Social makes it much easier to find and engage with customers just as they're getting ready to order a pizza, so our contact center is becoming a real-time marketing operation."
Terri Haffey Manager of Customer Care
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Emplifi has made life a lot easier. The whole process has been smooth, from working with our wonderful customer success manager, to implementing and managing the tool, the Emplifi team was available, responsive, and knowledgable.
Alex Bresette Director of Guest Relations
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Care

Enhance guest experiences with Emplifi’s customer care and service tools, designed to efficiently manage comments and feedback to boost customer satisfaction.

Unified inbox
Empower your service agents to support and manage customer engagement and cases across all digital touchpoints.
Automation
Streamline every step of your customer care workflow with automation for assignments and case status.
Integrated Chatbot
Emplifi’s digital self service helps reduce case volume, with seamless handovers to agents.
Easy Onboarding
Onboard in days, not months, with Emplifi’s user-friendly solutions that enable easy setup and eliminate the heavy lift for IT.
Demo

Publishing and content management

Streamline your restaurant’s content strategy with Emplifi’s AI-powered Publishing and Content Management tools, which offer advanced capabilities for benchmarking and competitive analysis.

Omnichannel Publishing
Schedule posts across seven channels simultaneously, each featuring tailored content and timing.
AI-powered
Leverage generative AI that learns from your brand voice to craft engaging, on-brand social media copy.
Advanced analytics
Measure the effectiveness of your content with detailed analytics that help you refine your strategy and achieve better results.
Link in Bio Management
Drive traffic with auto-updating microsites linked to your social media calendar.
Demo

Social listening with crisis management

Stay ahead of potential issues and manage your restaurant’s reputation with Emplifi’s social listening, monitoring, and crisis management solutions.

Monitor brand mentions
Use real-time alerts and sentiment analysis to detect and address potential crises before they escalate.
Real-time alerts
Empower your service agents to support and manage cases across all digital touchpoints.
Engage proactively
Respond to negative feedback and issues with timely, strategic communication to mitigate damage and protect your brand.
Trend analysis
Understand and react to trends in guest feedback and social media discussions to continuously adapt and enhance your restaurant’s offerings.
Demo

Voice of the customer

Capture and analyze the voice of the customer with Emplifi’s feedback tools, transforming guest insights into actionable improvements for your restaurant.

Comprehensive collection
Gather feedback from multiple sources, including reviews, surveys, and social media, to get a complete view of guest opinions.
Actionable Insights
Analyze feedback to identify trends, common issues, and areas for improvement, enabling data-driven decision-making.
Real-time analytics
Instant access to guest feedback and sentiment analysis for timely decision-making.
AI Analysis
Easily analyze qualitative and quantitative information about your guest experience.
Demo

¿Estás listo para transformar tus esfuerzos en Redes Sociales?

Emplifi te ayuda a mejorar la eficiencia, aumentar los ingresos y ampliar tus redes sociales, ya sea que tengas un equipo pequeño o un producto complejo. ¿Quieres ver cómo lo hacemos? Hablemos hoy.

Agenda una demo

¿Qué puedes esperar?

  • Un aliado que se preocupa por tu estrategia y objetivos de marketing, venta en línea y atención a cliente.
  • Demostración en vivo donde verás en tiempo real, cómo nos diferenciamos del resto
  • Sin presiones, sólo queremos asesorarte.
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Supera a tu competencia con soluciones innovadoras y fáciles de usar

Estamos reconocidos como líderes del mercado en innovación, soporte al cliente y facilidad de uso por estas organizaciones.