Bring the in-store experience online with live video shopping

1:1 live video calling refers to a real-time video communication feature that allows two individuals to engage in a direct, face-to-face conversation over the internet. This type of call typically happens between two people, with both participants using cameras and microphones to interact. It’s commonly used for customer service, virtual meetings, consultations, or personal communication, offering a more personalized and interactive experience compared to traditional phone calls or text-based chats.

Yes, Emplifi Live Advisor allows you to attribute sales to in-store staff within 30 days for accurate commission distribution.

Emplifi uses advanced routing logic to connect customers with the most suitable in-store expert.

Yes, there is a user-friendly Live Advisor mobile app tailored for employees, accessible on Android and iOS devices.

Yes, Emplifi uses advanced call transfer functionality to seamlessly connect with other departments or customer care phone lines.

With Emplifi Live Advisor, you can track key metrics such as top product pages, opportunity analysis, and revenue attribution.

Yes, Emplifi Live Advisor offers flexible APIs and integrations with popular customer relationship management (CRM) platforms, eCommerce tools, and social media channels.