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Stanley
How the iconic brand increased product reviews and engagement
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EMPLIFI FUEL AI

Tell Fuel AI what you need. It gets it done. You approve everything.

See how our agentic layer saves you hours

Tell Fuel AI what you need. It gets it done. You approve everything. See how our agentic layer saves you hours

Product Tour | On demand | 35 minutes

Exploring Emplifi Agent: A first look at the version 13 release

Watch this on-demand walkthrough with Michael Freshwater for an early look at the version 13 release before it lands in non-production. See the new AI features that surface case insights, build a chronological case timeline, and predict reason and product codes inside ESP, plus the admin upgrades to multifactor authentication, audit trail, queue ordering, and home-page Agent Assist.

  • Use the new AI case insights report to spot the topics driving contact volume and sample the cases behind each pattern
  • Configure the case timeline view so agents can scan a chronological narrative of every case with optional AI summaries on each section
  • Roll out multifactor authentication, daily-folder action processor logging, and CC/BCC redaction across your environment

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