Solutions for teams
Social Marketing
20,000 brands use Emplifi to power their social media marketing
Social Commerce
Achieve 4x the revenue in half the time
Social Customer Care
Meet the customer in their channel of choice
Service & Agent Case Management
Customizable consumer service
Product Modules
Unified Analytics
Publisher
Community
Listening
Influencers
UGC
Care
Chatbot
Ratings & Reviews
Live Advisor
Agent
Emplifi Platform
The only unified & scalable social media management platform
Learn more about Emplifi's social marketing platform Explore the Platform
Customer Success Stories
All stories
Benefit Cosmetics
The beauty brand’s audience-first approach to content
Toyota
Driving customer engagement with deep insights
Kimpton Hotels
Why UGC is a critical part of their guest experience
Stanley
How the iconic brand increased product reviews and engagement
Freshpet
Streamlining customer interactions across channels
Hardee’s
Using social listening to capitalize on trending moments
Bath & Body Works
How the retailer is growing their community
Aeromexico
How the airline became one of the most loved travel brands on social
Industries
Agencies
Consumer Packaged Goods
Media & Entertainment
Restaurants
Retail & eCommerce
Sports
Travel & Hospitality
Outpace your competition
We’re recognized as a market leader in innovation and for our drive to give brands all the tools they need.
Get a demo
Insights
Resource Center
Your resource center for everything social marketing, commerce and care
Blog
Get up to speed on the latest trends, tips, and best practices to power your strategy
Webinars
Latest insights on marketing, commerce, and care, straight from the experts
Key Terms Glossary
Explore our key term definitions
Customers
Learning Center
On-demand learning space for product training and best practices
Documentation
Learn how to get the most out of your Emplifi products
Support
See the real-time status of Emplifi platforms and submit a technical support request
latest post
The 2025 social media benchmarks report
Read more
Contact Us
About Emplifi
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
Leadership
Learn about our team of experienced executives driving innovation at Emplifi.
Careers
Learn about working at Emplifi and find the perfect role for you.
Media & Press
Keep up to date with news and insights from our newsroom.
Technology Partners
Our marketing technology partners are the world’s most trusted platforms, tech solutions, and service providers.
Agency Partners
We partner with industry-leading marketing and advertising agencies to deliver unmatched client success.
Security, Privacy & AI
Trust Center
How we innovate with trust, security, and privacy.
Legal
Your source for security, privacy, and platform transparency.
Contact Us
Get in touch with Emplifi.
Get in touch
EMPLIFI UNIFIED ANALYTICS

Maximize impact from social media analytics with comprehensive insights

Gain a 360° view of performance across all platforms for your social media analytics, uncover actionable insights, and drive smarter decisions – all from one unified platform.

Get a demo

Drive peak performance with actionable insights for your whole team

View data in the way that’s easiest for you. With graphs, searchable metrics, and customizable widgets, our Unified Analytics platform shows you a complete picture of your metrics in just a few clicks.

40%

Increased productivity from data consolidation.

Consolidate data from every facet of your brand’s social presence, from campaign to customer support.

360°

View of your business metrics, with all of your social media analytics in one place.

Access powerful metrics quickly to monitor progress, benchmark, and align your goals.

Make informed decisions based on detailed social media analytics

30%
Improvement in customer engagement due to real-time trend analysis
47%
Follower increase after social metrics audit and strategy adjustment
5x
Faster reporting and data analysis than before using Emplifi

Every data point from every channel in one view

Analyze deep insights for all of your brand’s most important KPIs, from paid and owned content performance, to competitive benchmarking and social care highlights, all from one modular platform. Then, use those insights to drive strategy and inform decisions.

Automate sharing with just a few clicks

Save and set automated reports with specific views and date ranges that regenerate and export directly to your inbox, for no-stress analysis exactly when you want it.

Drill into insights with ease

With customizable labels, you can keep an eye on every metric you need. Plus, use the search tool to find specific metrics, widgets, and boards with the help of AI, resulting in less time spent searching and more time spent maximizing your brand’s potential.

Intuitive collaboration made simple

No data wizardry required. With a simple, easy-to-use interface, Unified Analytics offers both preset and configurable visualizations of your most important data. Customize and save specific report views for yourself and your entire team, so that everyone is in the know.

How our customers benefit from Unified Analytics

Read all customer stories
cheil & samsung logo
"We needed a tool that could consolidate data from multiple sources into one place, enabling us to generate reports quickly and make informed decisions on the fly. Our previous methods were not sustainable as our client base and reporting needs grew. Emplifi enabled us to create a flawless reporting system that became central to our strategy.”
Mario Ibarra Head of Data Analytics & Performance Marketing at Cheil Chile
Read the full story
woman applying makeup in mirror
"We use Emplifi Social to inform our three different buckets of content: global, local, and influencer. We're able to look at what the engagement is across these buckets, including the different comments they're getting. This allows us to recognize local successes and adopt best practices."
Rachel Bouvier Senior Digital Analyst, Global Digital, Benefit Cosmetics
Read the full story
football on a field
arizona cardinals logo
"The numbers behind every piece of content or post provides insight into what people are most interested in, which helps us make better, more informed decisions. With Emplifi, we can keep a finger on the pulse of what fans are looking for, what's working, and what's not."
Zach Galia Director of Digital Content, Arizona Cardinals
Read the full story

Frequently asked questions

No. Although Unified Analytics serves as your hub for social media analytics, it’s also the one-stop shop for all of the data found with Emplifi. This includes customer care reports, Bot performance, Live Commerce, competitive benchmarking, UGC, and more.

With Unified Analytics, you can analyze everything from content performance and impressions to location insights and other demographic data. Dig into video watch times, trends in Listening sentiment, or care case resolution metrics. Set up labels that allow you to benchmark, or track the success of your biggest competitors.

Our analytics tool is built for everyone – the platform scales with you and helps you manage growth efficiently so that, regardless of your organization’s size, you’ll have a flexible analytics tool that’s constantly improving and ready to help you maximize your customer experience journeys.

No manual building needed. Unified Analytics offers preset boards that contain flexible metrics and widgets for all your most important social media analytics. Any connected profiles and accounts in Emplifi will be automatically added to reports, but you can also opt to choose specific profiles, platforms, and dates to analyze.

By providing comprehensive insights, Emplifi’s reporting empowers you to make informed, data-driven decisions. Analyze key metrics, audience behaviors, and market trends, and use our tools to identify strengths, spot growth opportunities, and address areas for improvement. Monitor your progress and align your goals with actionable insights, alongside proof in numbers.

Explore additional social media analytics resources

Learn more about social media analytics and the power of unifying data from all channels.

Ready to transform your social media efforts?

Emplifi helps boost efficiency, increase revenue, and scale your social media — whether you have a small team or a complex product. Want to see how? Let’s talk today.

Get a demo

What can you expect?

  • A partner who cares about your strategy and objectives
  • Live demo showing how we differentiate from the pack
  • No pressure, just advice
Get a demo

Outpace your competition with easy-to-use, innovative solutions

We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.