Turn customer insights into action easily using powerful visualizations

Turn data into insights, and insights into action

Support for your preferred BI tool

Clear-as-day customer analytics

Robust deep-diving capabilities

Find top trends impacting your CX and care

Keep teams informed with automatic report distribution

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Power great customer service and care experiences. See how Emplifi Service Cloud can help.

Just some of our recent awards

Social Marketing Cloud
Award - Social Marketing Cloud (G2: Leader Mid-Market - Winter 2021)
Award - Social Marketing Cloud (G2: Leader Enterprise - Winter 2021)
Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)
Social Commerce Cloud
Award - The Sammy 2022
Service Cloud
Award - Service Cloud (G2: High Performer Enterprise - Winter 2021) - VoC
Award - Service Cloud (G2: High Performer - Winter 2021) - VoC
Award - Service Cloud (AI Breakthrough Award - 2020) - Bot