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Turn customer insights into action easily using powerful visualizations

Customer Service Cloud Product

Turn data into insights, and insights into action

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Support for your preferred BI tool

Clear-as-day customer analytics

Robust deep-diving capabilities

Find top trends impacting your CX and care

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Keep teams informed with automatic report distribution

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Just some of our recent awards

Social Marketing Cloud
Award - G2 Crowd Leader (Fall 2022)
Award - G2 Crowd Leader - Enterprise (Fall 2022)
Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)
Social Commerce Cloud
Award - The Sammy 2022
Service Cloud
Award - Service Cloud (G2: Leader - Fall 2022) - Experience Management
Award - Service Cloud (G2: High Performer Enterprise - Fall 2022) - Experience Management
Award - Service Cloud (AI Breakthrough Award - 2020) - Bot

Emplifi CX Cloud

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