Turn customer insights into action easily using powerful visualizations

Customer Service Cloud Product

Turn data into insights, and insights into action

Concept charts and data on a dashboard shown on a laptop

Support for your preferred BI tool

Clear-as-day customer analytics

Robust deep-diving capabilities

Find top trends impacting your CX and care

Woman working on laptop showing heart sign

Keep teams informed with automatic report distribution

Woman focused working on laptop with coffee by side
Request a personalized demo
Power great customer service and care experiences. See how Emplifi Service Cloud can help.
Request a Personalized Demo of Emplifi Service Cloud

Just some of our recent awards

Social Marketing Cloud
Award - G2 Crowd Leader (Fall 2022)
Award - G2 Crowd Leader - Enterprise (Fall 2022)
Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)
Social Commerce Cloud
Award - The Sammy 2022
Service Cloud
Award - Service Cloud (G2: Leader - Fall 2022) - Experience Management
Award - Service Cloud (G2: High Performer Enterprise - Fall 2022) - Experience Management
Award - Service Cloud (AI Breakthrough Award - 2020) - Bot