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Emplifi Live Advisor - Hero

EMPLIFI LIVE ADVISOR

One-to-one live video solution for live shopping, care, and staff training

Bridge the gap between in-person and online by humanizing digital experiences — and boost conversion rates, engagement, and customer satisfaction in the process.

Digital reach with in-person conversion rates

Emplifi Live Advisor

Higher quality delivers better results

Maximize your in-store staff's ROI

Innovative features to drive engagement

Go beyond the purchase

Live Advisor Chat and Calls from Social

Post-call surveys

Fast time to value

Emplifi Live Advisor (Fast time to value)

Set up as easy as 1-2-3

Product and staff performance insights

Lower costs while increasing sales

Emplifi Live Advisor (Lower costs)

Go to market faster

Improve employee engagement

*Images may not represent actual product UI as these are subject to change and future plans

Powering live commerce for some of the world's top brands

HP logo
Marks and Spencer Logo
Ribble logo
Currys logo
"By leveraging the Live Advisor technology for RepairLive, we’re able to provide our customers with access to fast, efficient support without them or their tech having to leave the house."
Currys

Gillian Geraghty

Ecommerce and Omnichannel Director

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The latest news and insights from Emplifi
Marks and Spencer provides enhanced customer experiences with live shopping
The high street brand partners with Emplifi to provide live video shopping experiences that deliver personalized customer experiences.
The Buyer's Guide to live video shopping solutions
Live video shopping is taking the Retail and Ecommerce worlds by storm. However, finding the right live video shopping solution can sometimes be a daunting task. This buyer’s guide is here to help you be more confident in your research.
The Total Economic Impact™ of Emplifi Live Commerce
Emplifi commissioned Forrester Consulting to examine the potential ROI brands may realize with Emplifi Live Commerce. Learn how brands that have embraced it are enjoying a 306% return on their investment.

Our customers are seeing the results from our live commerce solutions

25%

conversion rate

36%

increase in Average Order Value (AOV)

94%

average customer satisfaction score

Book a demo of Emplifi Live Advisor

See how you can boost conversions and customer satisfaction through the power of one-to-one live video shopping.
Request a personalized demo of Emplifi Social Commerce Cloud

Just some of our recent awards

Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)
Award - The Sammy 2022
Award - Service Cloud (AI Breakthrough Award - 2020) - Bot

Emplifi CX Cloud

Knowledge

Company

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