Bring the best of in-store retail experiences online

Emplifi Live Advisor


Drive immediate results with Emplifi's video-first platform

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Motivate and measure sales team performance

Get real-time customer feedback to boost CX

Engage customers where they already are

Lower costs and optimize physical, virtual, and dark store sales

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Instant, agile marketing without long lead times

Reward employees with a fun and innovative selling approach

Convert faster with rich media screen sharing

Implementing Emplifi Live Advisor is as easy as 1-2-3

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*Images may not represent actual product UI as these are subject to change and future plans

Powering live commerce for some of the world's top brands

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Marks and Spencer Logo
Ribble logo
Natural Baby Shower Logo
"Customers love it! It’s giving them the experience they want and that’s what we’ve got to do. It’s very accessible, it’s very quick, and this is how the world is now."
Natural Baby Shower

Esma Tirla, Store Manager

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The latest news and insights from Emplifi
Marks and Spencer provides enhanced customer experiences with live shopping
Marks and Spencer (M&S) leverages Emplifi to provide live video shopping experiences that deliver personalized customer experiences.
The Buyer's Guide to live video shopping solutions
Live video shopping is taking the Retail and Ecommerce worlds by storm. However, finding the right live video shopping solution can sometimes be a daunting task. This buyer’s guide is here to help you be more confident in your research.
The Total Economic Impact™ of Emplifi Live Commerce
Emplifi commissioned Forrester Consulting to examine the potential ROI brands may realize with Emplifi Live Commerce. Learn how brands that have embraced it are enjoying a 306% return on their investment.

Our customers are seeing the results from our live commerce solutions


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increase in Average Order Value (AOV)


average customer satisfaction score

Book a demo of Emplifi Live Advisor
See how you can boost conversions and customer satisfaction through the power of one-to-one live video shopping.
Request a personalized demo of Emplifi Social Commerce Cloud

Just some of our recent awards

Social Marketing Cloud
Award - G2 Crowd Leader (Fall 2022)
Award - G2 Crowd Leader - Enterprise (Fall 2022)
Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)
Social Commerce Cloud
Award - The Sammy 2022
Service Cloud
Award - Service Cloud (G2: Leader - Fall 2022) - Experience Management
Award - Service Cloud (G2: High Performer Enterprise - Fall 2022) - Experience Management
Award - Service Cloud (AI Breakthrough Award - 2020) - Bot