Emplifi named a leader in The Forrester Wave Social Suites. Access the report.

Intuitive social media sentiment analysis

Get a clear and accurate view into audience sentiment on any level - whether it’s your brand, your competition, or a specific post. With Emplifi's AI, sentiment analysis has never been easier.

Emplifi Cloud Section 2_Desktop

Fully automated social media sentiment analysis in more than 100 languages

With Emplifi, you can instantly analyze sentiment in over 100 supported languages, including English, Spanish, French, Portuguese, Italian, German, Arabic, and Indonesian. Plus, keep all teams in sync with unified analysis across Listening, Dashboard, Analytics, Content Hub, and Community within the Emplifi platform.

Social Listening (Empathy)

Get a complete understanding of brand sentiment at any level

Instantly visualize audience sentiment for any post, campaign, or topic so that you can understand the emotional impact of your marketing content.

Audit the sentiment of everything you’ve ever posted

Our AI instantly rates every post on a clear sentiment scale to give you a full picture of what was working in the past and what’s working now.

Easily track audience sentiment trends

Analyze how audience sentiment towards your industry, brand, product, or competition evolves over time, so you can stay ahead of trends when it comes to your social content strategy.

Prevent negative sentiment from escalating

With automatic sentiment analysis of brand mentions and conversations, it’s easy to address negative sentiment quickly so you can protect your brand and boost the efficiency of your customer care.

Top brands trust Emplifi to power their exceptional digital customer experiences

  • Vivo Logo
  • Domino's logo
  • Benefit Cosmetics logo
  • ASUS logo
  • Miele logo
  • Hardee's logo

Request a personalized demo

Convert your followers into customers. See how Emplifi Social Marketing Cloud can help.
Request a Demo of Emplifi Social Marketing Cloud