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$2 million+ saved in support and operations costs
8M+ impressions and 8,000 new followers with just one Tweet, thanks to social listening and spike alerts
36% spent more by customers on average vs. their typical online conversion rates
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Get powerful insights to fuel your social media marketing and care strategies.
Get the latest insights on social media marketing, social commerce, live commerce, and CX, straight from the experts.
Get up to speed on the latest trends, tips, and best practices to power your CX strategy.
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.Learn More
Get a complete view of your social media performance with Emplifi Analytics' advanced reporting and analysis tools and exportable custom Dashboards with omnichannel widgets covering earned, owned, paid, competitive, and influenced data.
Take control of your social media content with Emplifi Publisher's intuitive scheduling, collaboration, and approval workflows. Use powerful AI-powered tools like AI Composer — our industry-first GPT-3-powered tool to help teams ideate and create social media copy — as well as PrimeTime to determine the best time to post.
Emplifi CX Cloud
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