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Tune into the conversation with social listening and intelligence

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Gain a 360° view of your key audiences

Social Listening (360 view)

Consolidated insights from web and social

Easy access to deep insights

Gain valuable context to amplify the best experiences and campaigns

Social Listening (Context and trends)

Defining industry trends

Unrivaled competitive intel

Share of voice tracking

Insights to power empathetic social media experiences

Social Listening (Empathy)

Insights to help drive engagement

Real-time sentiment analysis

Flexible reporting and views

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Convert your followers into customers. See how Emplifi Social Marketing Cloud can help.
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Just some of our recent awards

Social Marketing Cloud
Award - G2 Crowd Leader (Fall 2022)
Award - G2 Crowd Leader - Enterprise (Fall 2022)
Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)
Social Commerce Cloud
Award - The Sammy 2022
Service Cloud
Award - Service Cloud (G2: Leader - Fall 2022) - Experience Management
Award - Service Cloud (G2: High Performer Enterprise - Fall 2022) - Experience Management
Award - Service Cloud (AI Breakthrough Award - 2020) - Bot

Emplifi CX Cloud

Knowledge

Company

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