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Social Marketing
20,000 brands use Emplifi to power their social media marketing
Social Commerce
Achieve 4x the revenue in half the time
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Meet the customer in their channel of choice
Service & Agent Case Management
Customizable consumer service
Product Modules
Comprehensive insight on social media analytics
Unified Analytics
AI-driven social content publisher
Publisher
Strengthen customer relationships
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Emplifi Fuel
The only autonomous customer experience platform
Learn more about Emplifi's autonomous cx platform Autonomous CX Platform
Customer Success Stories
All stories
Benefit Cosmetics
The beauty brand’s audience-first approach to content
Toyota
Driving customer engagement with deep insights
Kimpton Hotels
Why UGC is a critical part of their guest experience
Stanley
How the iconic brand increased product reviews and engagement
Freshpet
Streamlining customer interactions across channels
Hardee’s
Using social listening to capitalize on trending moments
Bath & Body Works
How the retailer is growing their community
Aeromexico
How the airline became one of the most loved travel brands on social
Industries
Retail & eCommerce
Travel & Hospitality
Consumer Packaged Goods
Restaurants
Sports
Media & Entertainment
Higher Education
Agencies
Outpace your competition
We’re recognized as a market leader in innovation and for our drive to give brands all the tools they need.
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Insights
Resource Center
Your resource center for everything social marketing, commerce and care
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Get up to speed on the latest trends, tips, and best practices to power your strategy
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Latest insights on marketing, commerce, and care, straight from the experts
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Quarterly Industry Benchmarks
Compare your social media performance with global and regional industry benchmarks
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On-demand learning space for product training and best practices
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Trending insights
Report: The state of social media marketing 2026
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Company Information
About Emplifi
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
Pricing
Explore our plans and pricing for social media marketing, commerce, or care.
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We partner with industry-leading marketing and advertising agencies to deliver unmatched client success.
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Our marketing technology partners are the world’s most trusted platforms, tech solutions, and service providers.
Security, Privacy & AI
Trust Center
How we innovate with trust, security, and privacy.
Legal
Your source for security, privacy, and platform transparency.
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2026 Gartner® Magic Quadrant™

Emplifi named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening

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Emplifi named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening Get the Report

Template

Choose the right tools with this social media software RFP template

Our social media software RFP template takes the complexity out of vendor selection. Whether you’re managing one brand or many, this free resource helps you compare platforms side-by-side, quickly, clearly, and confidently. Ideal for social teams, agencies, and brand managers evaluating tools for publishing, analytics, engagement, or customer care.

  • Evaluate features like scheduling, monitoring, AI tools, and reporting
  • Compare pricing models, onboarding options, and integrations
  • Standardize responses from vendors for easy decision-making
  • Collaborate with your team in one shared, editable doc
Download the Emplifi social media software RFP template.

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