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Stanley
How the iconic brand increased product reviews and engagement
Freshpet
Streamlining customer interactions across channels
Hardee’s
Using social listening to capitalize on trending moments
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Searching for Socialbakers? The platform you knew is now Emplifi.

We’re stronger, smarter, and built for the full customer experience. Socialbakers helped brands lead with data-driven content and social intelligence. That foundation is still here, just evolved. Book a demo to see what’s changed.

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Forrester Wave

Emplifi named a Leader among social providers

Emplifi connects social marketing, commerce, and care to give brands like yours the tools to engage, convert, and support your audiences across every digital touchpoint. We’ve proven and innovative. Just ask Forrester.

Emplifi Forrester Wave

Discover why we're the leader among social suites.

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CASE STUDIES

Why top brands select Emplifi

From Socialbakers to Emplifi, our mission hasn’t changed, just expanded. We’re still here to help brands master social media, but today’s consumer expects more than great content.

Social Marketing

How UFC scaled social media to reach 300 million fans

Social Listening

How Hardee’s® used listening to reach new customers

Social Commerce

Stanley doubles volume of reviews with Emplifi

Social Care

Freshpet delivers efficient consumer care experiences

Is Socialbakers still available?

Socialbakers as a brand has evolved into Emplifi. While the name has changed, the tools you knew and loved are still here, just enhanced and integrated into a more powerful CX platform.

What happened to Socialbakers' analytics and publishing tools?

They’re still available, just better. Emplifi now combines Socialbakers’ capabilities with expanded solutions for customer care, social commerce, and social media marketing, all in one place.

What’s the difference between Socialbakers and Emplifi?

Think of Emplifi as Socialbakers plus more. You still get best-in-class social media tools, now with added functionality across customer care and commerce to help you deliver a full-funnel, connected customer experience.

See Emplifi in action

Ready to meet your customers where it matters most?

Get a demo

Request a personalized demo to see how Emplifi builds on the trusted Socialbakers legacy, now expanded to power every step of the customer journey, from content to care to conversion.

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Outpace your competition with easy-to-use, innovative solutions

We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.