Community Management Platform for Social Media | Emplifi

Unified Inbox

Custom views and feeds

AI priority score

Sentiment analysis for social

Agent collision detection

AI-powered chatbots

Take support on social to the next level with Emplifi Care

With advanced routing powered by Emplifi’s Platform Intelligence Engine, Emplifi Care helps brands easily escalate and share support and care across teams to build lasting business relationships with customers.

emplifi social care dashboard screenshot mockup

Automated social media workflows

Crisis management

AI-powered spike alerts

Community reporting

Support for +100 languages

Powerful third-party integrations

Just some of the brands being empowered by the Emplifi Social Marketing Cloud

"Emplifi allows us to hear the social media concerns and intervene quickly to make things right, even on nights and weekends. That has a big impact on long-term customer loyalty."

Domino's

Terri Haffey

Manager of Customer Care

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