The Service Cloud for CX leaders

See what Emplifi Service Cloud is all about

Power your customer service with automation and AI

Tackle customer cases confidently, efficiently, and accurately

Full omnichannel support

Workflows built for speed

Intuitive knowledge management

Drive CX improvements with targeted customer insights

"Emplifi enables us to offer more comprehensive, real-time support for our flight attendants using their existing in-flight handheld devices. We’ve also uncovered actionable insights into how we can continue to enhance the experience."
Delta Air Lines

Erica Smith, Manager, IFS Technology Delivery

Request a personalized demo
Power great customer service and care experiences. See how Emplifi Service Cloud can help.

Just some of our recent awards

Social Marketing Cloud
Award - Social Marketing Cloud (G2: Leader Mid-Market - Winter 2021)
Award - Social Marketing Cloud (G2: Leader Enterprise - Winter 2021)
Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)
Social Commerce Cloud
Award - The Sammy 2022
Service Cloud
Award - Service Cloud (G2: High Performer Enterprise - Winter 2021) - VoC
Award - Service Cloud (G2: High Performer - Winter 2021) - VoC
Award - Service Cloud (AI Breakthrough Award - 2020) - Bot