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The Service Cloud for CX leaders

The Service Cloud for CX leaders

See what Emplifi Service Cloud is all about

Power your customer service with automation and AI

Customer Service Cloud - Automation and AI

Tackle customer cases confidently, efficiently, and accurately

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Full omnichannel support

Workflows built for speed

Intuitive knowledge management

Drive CX improvements with targeted customer insights

Customer Service Cloud - VoC
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"Emplifi enables us to offer more comprehensive, real-time support for our flight attendants using their existing in-flight handheld devices. We’ve also uncovered actionable insights into how we can continue to enhance the experience."
Delta Air Lines

Erica Smith, Manager, IFS Technology Delivery

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Just some of our recent awards

Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)
Award - The Sammy 2022
Award - Service Cloud (AI Breakthrough Award - 2020) - Bot

Emplifi CX Cloud

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