Accelerate response time with first-of-its-kind email automation

Save time without losing the human touch

Personalized customer responses

Innovative customer experience automation

No more email black holes

Integrate EVA into case management workflows

Next-level email automation

Option to review before sending

Guarantee ROI with outcome-based pricing

5x faster response of customer emails

Processing measured in seconds

More time for complex support tasks

Use EVA with your existing case management setup

Natively integrated case management capabilities

Professional services to meet your needs

Request a personalized demo
Power great customer service and care experiences. See how Emplifi Service Cloud can help.

Just some of the awards in our trophy case

Social Marketing Cloud (Socialbakers)
Award - Social Marketing Cloud (G2: Leader Winter 2021)
Award - Social Marketing Cloud (G2: Leader Mid-Market - Winter 2021)
Award - Social Marketing Cloud (G2: Leader Enterprise - Winter 2021)
Award - Social Marketing Cloud (G2: Leader Asia-Pacific - Winter 2021)
Award - Social Marketing Cloud (SaaSWorthy: Top 20 Most Popular Software for Social Media Management - Q1 2021)

Market Leader Featured Customers

Service Cloud
Award - Service Cloud (G2: Momentum Leader - Winter 2021)

VoC

Award - Service Cloud (G2: High Performer Enterprise - Winter 2021)

VoC

Award - Service Cloud (G2: High Performer - Winter 2021)

VoC

Award - Service Cloud (American Business Awards - 2020 Steve Winner - Bronze)

Bot

Award - Service Cloud (AI Breakthrough Award - 2020)

Bot

Award - Service Cloud (Frost & Sullivan - 2020 Best Practices Award)

Bot/Agent

Award - Service Cloud (Big Innovation - 2019)

Bot

Award - Service Cloud (Customer Contact Center Technology Award - 2019)

Agent