EVA - SC- Product Page Hero

Email Virtual Assistant (EVA)

Accelerate response time with first-of-its-kind email automation

Emplifi’s award-winning Email Virtual Assistant (EVA) provides real-time transcription, analysis, and personalized email responses with incredible speed and consistency.

Save time without losing the human touch

EVA - SC- Product Banners 800 x 502 USP 1

Personalized customer responses

Innovative customer experience automation

No more email black holes

Integrate EVA into case management workflows

EVA - SC- Product Banners 800 x 502 USP 2

Next-level email automation

Option to review before sending

Guarantee ROI with outcome-based pricing

EVA - SC- Product Banners 800 x 502 USP 3

5x faster response of customer emails

Processing measured in seconds

More time for complex support tasks

Use EVA with your existing case management setup

EVA - SC- Product Banners 800 x 502 USP 4

Natively integrated case management capabilities

Professional services to meet your needs

Request a personalized demo

Power great customer service and care experiences. See how Emplifi Service Cloud can help.
Request a Personalized Demo of Emplifi Service Cloud

Just some of our recent awards

MarTech Breakthrough Awards 2023 - Emplifi (Influencer Marketing Innovation Award)
Emplifi -  AI Breakthrough Awards 2023 - Best Text Generative AI Solution
CUSTOMER Contact Center Technology Award 2023
TrustRadius Top Rated 2024 Badge
G2 Badge: Leader Enterprise Spring 2024
Logo - G2: Highest User Adoption (Spring 2024)
Logo - G2: Easiest Admin Mid-Market (Spring 2024)
Logo - G2: Enterprise Leader EMEA (Spring 2024)
Award - G2: Users Love Us