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EMPLIFI BOT

AI-powered chatbot agents to help companies and consumers accelerate customer service outcomes

Emplifi Bot allows companies and their consumers to provide information, resolve questions, and improve overall satisfaction while reducing cases on agent teams. 

Address customer questions in seconds with digital self-service

text-based chatbot interaction on mobile device

Improve productivity, gain insights and improve customer experience

Keep your service team agile and on top of in-house needs

An AI-powered customer service chatbot that learns over time

The most conversational care experience imaginable

Escalate customer cases to a human agent at any time

human customer service agent addressing case on headset

Service bots with a human assist always at-the-ready

Seamless service case escalations with full context for agents

Set up Emplifi Bot in a flash

implementing emplifi bot in office setting

Fast execution, tangible customer support results

Your customer care success, guaranteed

Branded look and feel

Reach your customers with the engagement they want, when they want it

customer service inquiry conducted over facebook messenger
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The Total Economic Impact™ Of Emplifi Bot

Emplifi commissioned Forrester Consulting to examine the potential return businesses may realize with Astute Bot (now Emplifi Bot). Learn how it helped a retailer achieve 301% ROI, $200K+ in new sales, and higher customer satisfaction.

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