Emplifi Bot Hero


AI-powered chatbot agents to help companies and consumers accelerate customer service outcomes

Emplifi Bot allows companies and their consumers to provide information, resolve questions, and improve overall satisfaction while reducing cases on agent teams. 

Address customer questions in seconds with digital self-service

text-based chatbot interaction on mobile device

Improve productivity, gain insights and improve customer experience

Keep your service team agile and on top of in-house needs

The most conversational care experience imaginable

Escalate customer cases to a human agent at any time

human customer service agent addressing case on headset

Service bots with a human assist always at-the-ready

Seamless service case escalations with full context for agents

Set up Emplifi Bot in a flash

implementing emplifi bot in office setting

Fast execution, tangible customer support results

Your customer care success, guaranteed

Branded look and feel

Reach your customers with the engagement they want, when they want it

customer service inquiry conducted over facebook messenger

Request a personalized demo

Power great customer service and care experiences. See how Emplifi Service Cloud can help.
Request a Personalized Demo of Emplifi Service Cloud

Just some of our recent awards

MarTech Breakthrough Awards 2023 - Emplifi (Influencer Marketing Innovation Award)
Emplifi -  AI Breakthrough Awards 2023 - Best Text Generative AI Solution
CUSTOMER Contact Center Technology Award 2023
TrustRadius Top Rated 2024 Badge
G2 Badge: Leader Enterprise Spring 2024
Logo - G2: Highest User Adoption (Spring 2024)
Logo - G2: Easiest Admin Mid-Market (Spring 2024)
Logo - G2: Enterprise Leader EMEA (Spring 2024)
Award - G2: Users Love Us