The future of care is here with AI chatbot-enabled customer self-service

Respond in seconds with digital self-service

The ultimate choice in customer service

A customer service chatbot that learns over time

The most conversational care experience imaginable

Escalate to a human agent when needed

A human assist, always at-the-ready

Seamless escalations with full context

Set up your customer service chatbot in a flash

Fast execution, tangible support service results

Your customer care success, guaranteed

Branded look and feel

Reach your customers with what they want, when they want it

Request a personalized demo
Power great customer service and care experiences. See how Emplifi Service Cloud can help.

Just some of our recent awards

Social Marketing Cloud
Award - Social Marketing Cloud (G2: Leader Mid-Market - Winter 2021)
Award - Social Marketing Cloud (G2: Leader Enterprise - Winter 2021)
Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)
Social Commerce Cloud
Award - The Sammy 2022
Service Cloud
Award - Service Cloud (G2: High Performer Enterprise - Winter 2021) - VoC
Award - Service Cloud (G2: High Performer - Winter 2021) - VoC
Award - Service Cloud (AI Breakthrough Award - 2020) - Bot