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EMPLIFI BOT

AI-powered bots to help companies and consumers accelerate outcomes

Emplifi Bot allows companies and their consumers to provide information, resolve questions, and improve overall satisfaction while reducing cases on agent teams. 

Respond in seconds with digital self-service

Emplifi Bot

Improve productivity, gain insights and improve CX

Keep your team agile and on top of in-house needs

A customer service chatbot that learns over time

The most conversational care experience imaginable

Escalate to a human agent at any time

Emplifi Bot

A human assist, always at-the-ready

Seamless escalations with full context

Set up Emplifi Bot in a flash

Emplifi Bot

Fast execution, tangible support service results

Your customer care success, guaranteed

Branded look and feel

Reach your customers with what they want, when they want it

Emplifi Bot
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The Total Economic Impact™ Of Emplifi Bot

Emplifi commissioned Forrester Consulting to examine the potential return businesses may realize with Astute Bot (now Emplifi Bot). Learn how it helped a retailer achieve 301% ROI, $200K+ in new sales, and higher customer satisfaction.

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Power great customer service and care experiences. See how Emplifi Service Cloud can help.
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Just some of our recent awards

Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)
Award - The Sammy 2022
Award - Service Cloud (AI Breakthrough Award - 2020) - Bot

Emplifi CX Cloud

Knowledge

Company

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