Convert followers into customers with Emplifi Social Commerce Cloud

The next-generation platform for today’s social shoppers

Manage inventory holistically across social shops

Scale up and sell more without the heavy lift

Drive sales to social shops or your ecommerce platform

Be ready and agile for whatever comes “next”

Provide unmatched personalization across social media shops

Humanize the shopping experience with Shop Clerk

Answer, coach, and guide consumers to increase sales

Continuous, intelligent care across the customer journey

Measure performance with a 360-degree view

Real-time insights for real-time business

Data-driven inventory optimization

Integrates with business intelligence tools

Leverage a modern, first-gen CX platform, only from Emplifi

Built to scale up (and out) for enterprises

True, native, cross-cloud integration

Dedicated people behind innovative product

Request a personalized demo
Convert your followers into customers. See how Emplifi Social Commerce Cloud can help.

Just some of the awards in our trophy case

Social Marketing Cloud (Socialbakers)
Award - Social Marketing Cloud (G2: Leader Winter 2021)
Award - Social Marketing Cloud (G2: Leader Mid-Market - Winter 2021)
Award - Social Marketing Cloud (G2: Leader Enterprise - Winter 2021)
Award - Social Marketing Cloud (G2: Leader Asia-Pacific - Winter 2021)
Award - Social Marketing Cloud (SaaSWorthy: Top 20 Most Popular Software for Social Media Management - Q1 2021)

Market Leader Featured Customers

Service Cloud
Award - Service Cloud (G2: Momentum Leader - Winter 2021)

VoC

Award - Service Cloud (G2: High Performer Enterprise - Winter 2021)

VoC

Award - Service Cloud (G2: High Performer - Winter 2021)

VoC

Award - Service Cloud (American Business Awards - 2020 Steve Winner - Bronze)

Bot

Award - Service Cloud (AI Breakthrough Award - 2020)

Bot

Award - Service Cloud (Frost & Sullivan - 2020 Best Practices Award)

Bot/Agent

Award - Service Cloud (Big Innovation - 2019)

Bot

Award - Service Cloud (Customer Contact Center Technology Award - 2019)

Agent