Emplifi Social Commerce Platform

AI-powered social commerce solution that drives revenue

The brands converting social media into revenue know how to use the content their customers already create to make shoppable, attributable assets for every channel. Emplifi is the AI-powered social commerce platform that makes that happen. Emplifi Fuel connects your existing social marketing with user generated content (UGC), influencers, live video, and ratings & reviews in one place to prove your value. What is A-CX? It’s one stop shopping at its best.

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AI-powered outcomes for social commerce teams

Real commerce results, not vanity metrics

Emplifi’s autonomous social media commerce platform increases enterprise customer conversion rates, boosts their average order value, and drives customer engagement.

140%+ increase in average order value

Fuel AI identifies high-performing user-generated content and surfaces the most conversion-driving assets across product pages and commerce experiences. Authentic customer content makes shoppers more confident and boosts average order value.

Double conversions at the point of purchase

Ratings and reviews help convert browsers into buyers at the product detail page. Fuel AI supports review collection with low-friction submission workflows that help brands increase review volume, improve recency, and strengthen conversion performance over time.

6x repeat site visits

Interactive galleries, live shopping experiences, and user-generated content help keep customers engaged beyond the initial purchase journey. Fuel AI continuously refreshes commerce experiences with relevant content so brands can be engaging without increasing manual content management.

25% decrease in content creation costs

Rights-cleared customer content can be reused across product pages, email campaigns, and social channels to reduce dependence on traditional studio production. Fuel AI helps teams identify, organize, and distribute high-performing content more efficiently across commerce experiences.

Use authentic customer content to drive higher conversion

AI-powered workflows identify high-performing user-generated content, connect assets to product catalogs, and activate shoppable galleries that help increase shopper engagement and conversion.

AI visual search with automatic product tagging

AI-assisted visual product tagging matches customer photos to specific product SKUs, tags items automatically, and activates shoppable experiences.

Content rights and permissions automation

Send permission requests, tracks creator approvals, and maintains a complete audit trail for every UGC asset so each one is rights-cleared before it goes live.

Shoppable UGC gallery builder

Design dynamic UGC galleries, carousels, and interactive commerce experiences for PDPs, homepages, and email campaigns with Shopify-connected commerce built in.

Publisher integration

Rights-cleared UGC flows directly into content workflows so approved assets can be distributed across channels from one workspace.

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Fill retail product pages with authentic customer reviews at scale

Emplifi Ratings and Reviews helps brands increase review volume, syndicate customer feedback across retail partners, and uncover product insights. Automated workflows support review collection while AI-powered analysis identifies recurring themes, customer sentiment, and product feedback trends that help teams improve commerce experiences.

Zero-click submission

One tap. No account required. Low-friction review workflows help brands increase submission rates and grow authentic customer feedback consistently.

600+ retailer syndication network

Reviews syndicate automatically to Walmart, Amazon, Target, and 600+ retail partners. Gemplers grew monthly review count by 232% without manual syndication workflows.

AI-powered review analysis

Ask Fuel AI plain-English questions to surface customer sentiment themes, recurring product feedback, and commerce insights more quickly.

Advanced Moderation

Language filtering, AI-assisted moderation, and content tagging help brands maintain review quality and digital shelf trust at enterprise scale.

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Bring the in-store expert experience online, in real time

Emplifi Live Advisor connects online shoppers with product experts through live video and audio conversations that help brands increase engagement and support higher-intent purchase decisions. Intelligent routing connects shoppers with the right product experts more quickly, helping brands improve conversion opportunities during high-intent shopping interactions.

Intelligent routing

Fuel AI helps route shoppers to the right product experts based on availability, expertise, and purchase context.

Real-time agent performance analytics

Track conversion rates, average order value, and session outcomes to identify high-performing associates and optimize live commerce experiences.

In-call capabilities

Agents share shoppable videos, add products to cart, and surface recommendations during live shopping conversations.

Mobile agent access

Experts manage live shopping interactions from any location through a mobile-friendly interface designed for distributed commerce teams.

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Scale creator commerce programs with AI-powered attribution and fraud detection

Emplifi Influencers helps brands manage creator partnerships with AI-powered creator discovery, fraud detection, campaign workflows, and commerce attribution. Teams can identify the right creators, measure revenue impact more accurately, and scale influencer programs more efficiently.

30M+ creator search with AI fraud detection

Search creators by audience fit and content affinity while Fuel AI flags follower fraud, engagement fraud, and low-quality creator accounts.

Shopify-connected revenue attribution

Every creator campaign connects directly to measurable commerce outcomes, including conversion impact, revenue attribution, and average order value.

Product seeding and approval workflows

Manage creator gifting, approvals, content collection, and campaign workflows from one connected workspace.

Campaign management

Build creator shortlists, track campaign stages, and quickly manage creator relationships across teams and markets.

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Turn social commerce performance into actionable revenue insights

Emplifi Unified Analytics connects user-generated content, ratings and reviews, creator campaigns, and live shopping performance in one reporting environment. Powered by Fuel AI, teams can identify trends, measure commerce impact, and optimize revenue-driving strategies more efficiently.

Custom commerce reporting

Build reports around conversion rate, average order value, creator revenue, repeat purchase rate, and customer engagement performance.

Cross-channel commerce visibility

UGC, reviews, influencer campaigns, and live shopping performance connect into one unified reporting experience.

Plain-English analytics queries powered by Fuel AI

Teams can ask commerce questions in plain English and receive charts, summaries, and actionable insights instantly.

Competitive benchmarking

Compare conversion performance, review volume, and engagement metrics against industry benchmarks and cross-industry commerce trends.

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What our clients say

Brands growing autonomous social commerce with Emplifi

Leading commerce brands use Emplifi to increase conversion rates, grow review volume, scale creator programs, and turn user-generated content into measurable revenue outcomes.

Carhartt: Emplifi partnered with Carhartt to build a shoppable UGC engine that converts, resulting in a 27% conversion rate from UGC and $150K in revenue from user-submitted content.

Bob’s Red Mill: Emplifi’s zero-click review collection helped Bob’s Red Mill scale review volume from 1 review per day to 115.

Gemplers: Emplifi syndicates 293K reviews across 600+ retail partners, helping the brand increase monthly review volume by 232%

Read all customer stories

“Carhartt customers like seeing real people wearing our gear, which encourages them to buy with confidence. And I love how we can just provide all of it with the help of Emplifi.”

Kaleena Ocasio D2C Digital Content Specialist at Carhartt Inc

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"My hypothesis for improving our Customer-Generated Content was, if we gave customers a platform to voice their love for us and our products, we would get lots of good content. And with Emplifi’s platform I’ve proven that hypothesis to be dramatically correct."

Kevin Irish Digital Marketing Manager at Bob’s Red Mill

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"One of the most exciting highlights is how Emplifi has been able to syndicate reviews from our biggest brands, which ultimately helps customers in their decision-making process."

Lindsey Kaiser Marketing Operations Specialist, Gemplers

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"Social media’s peer-to-peer content informs and inspires purchasing decisions because of its authenticity and first-person storytelling capabilities. When it comes to travel marketing, user-generated content is a goldmine hidden in plain sight."

Whitney Reynolds Director of Social Media, Kimpton Hotels

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"Being able to use technology that allows customers to experience that and see it is just a big advantage for us on the website in order to help find the right product for the customer and get them to convert."

Graham Wilson Director of Digital and Omni Channel, Bensons for Beds

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Maximize impact and revenue with an all-in-one social commerce solution

Insights from Emplifi

Explore our latest blogs and comprehensive guides designed to help you master customer experience strategies and drive growth.

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Frequently asked questions

What is a social commerce platform?

A social commerce platform helps brands turn social content, user-generated content, creator partnerships, and customer reviews into revenue-driving commerce experiences. Emplifi Fuel combines UGC, ratings and reviews, live video shopping, and influencer management in one connected platform so commerce teams can manage the full social commerce lifecycle from a single environment.

How does Emplifi help brands use user-generated content for commerce?

Emplifi helps brands collect, rights-clear, and activate customer content across product pages, email campaigns, and social channels. AI-assisted visual product tagging matches customer photos to product SKUs automatically, sends rights clearance requests, and surfaces the highest-converting UGC assets for each commerce experience. Brands like Carhartt have used Emplifi’s UGC platform to achieve a 27% conversion rate from user-submitted content and $150K in directly attributed revenue.

How does Emplifi support enterprise social commerce teams?

Emplifi is built for enterprise brands managing multiple product lines, retail partners, and commerce channels. The Emplifi Fuel platform includes AI-powered UGC workflows, zero-click review collection, 600+ retailer syndication, live shopping with intelligent routing, creator fraud detection, and unified analytics. Teams can manage social commerce performance, measure revenue impact, and scale programs without increasing operational complexity.

What makes Emplifi different from other social commerce platforms?

Emplifi combines user-generated content, ratings and reviews, live shopping, creator management, and unified analytics in one connected platform instead of requiring separate point solutions for each channel. AI powers discovery, moderation, attribution, and reporting across every commerce workflow so teams can move faster and measure results more accurately. See how Emplifi compares to Bazaarvoice or explore the full platform overview.

What does autonomous commerce looks like for your business?

Emplifi’s commerce team can walk you through what the platform delivers for brands at your stage. No slide deck about features. Just a direct conversation about your revenue.

Get your free commerce assessment

Ready to fuel your teams with A-CX?

Discover what Emplifi can do for you. We turn small teams into large ones, and large teams into well oiled machines, but either way, we offer the rocket ship, you just need to jump on.

What can you expect?

A live walkthrough of Emplifi Fuel tailored to your specific social marketing, commerce, and care needs
A benchmark of how your brand performs against peers in your industry
A partner who understands your business, and 22,000 others
A concrete action plan to go from disjointed teams to A-CX

Get a demo

Outpace your competition with easy-to-use, innovative solutions

We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.

Emplifi Social Commerce Platform

AI-powered social commerce solution that drives revenue

AI-powered outcomes for social commerce teams

Real commerce results, not vanity metrics

140%+ increase in average order value

Double conversions at the point of purchase

6x repeat site visits

25% decrease in content creation costs

Use authentic customer content to drive higher conversion

AI visual search with automatic product tagging

Content rights and permissions automation

Shoppable UGC gallery builder

Publisher integration

What our clients say

Brands growing autonomous social commerce with Emplifi

Maximize impact and revenue with an all-in-one social commerce solution

Insights from Emplifi

Agentic AI in regulated industries: how to deploy autonomous CX without compromising compliance

2026 buyers guide for social marketing leaders

[Infographic] When Do Consumers Start Holiday Shopping?

Are you ready for agentic AI? The CX leader’s readiness assessment

A brand guide to building community on Reddit

When the crisis hits at 2 AM: how agentic AI is redefining brand reputation management

FAQ

Frequently asked questions

What is a social commerce platform?

How does Emplifi help brands use user-generated content for commerce?

How does Emplifi support enterprise social commerce teams?

What makes Emplifi different from other social commerce platforms?

What does autonomous commerce looks like for your business?

Ready to fuel your teams with A-CX?

What can you expect?

Outpace your competition with easy-to-use, innovative solutions

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