Commerce Cloud Hero Q3 - 2023


Convert modern consumers through shoppable, scalable commerce solutions

Accelerate the buying journey — while generating and monetizing high-value content from your customers, influencers, and employees — using the power of live video, UGC, and customer reviews.

How the Social Commerce Cloud helps you win

Amplify your social proof
Personalize shopping and care
Cover the shopper’s journey
Amplify your social proof

Drive conversions (and efficiencies) with authentic UGC and reviews

Showcase brand-friendly user-generated content and relevant customer ratings and reviews to customers at the right time during their buyer journey. Easily collect, manage, permission, publish, and measure the impact of your UGC more efficiently across your organization, all from the same platform.

Personalize shopping and care

Deliver the convenient experiences your customers expect

Use the full power of live video to deliver convenient, personalized, and engaging shopping experiences that help drive conversions, improve customer satisfaction, and deepen brand loyalty.

Cover the shopper’s journey

All the solutions to reach consumers at each stage

From awareness and consideration, to purchase, all the way to advocacy, gain access to powerful live commerce, user-generated content (UGC), and customer ratings and reviews solutions to accelerate the customer journey — and deliver memorable experiences along the way.

All the commerce tools you need to boost conversions and advocacy

Learn more about the products available in the Emplifi Social Commerce Cloud.


Amplify your brand’s voice and reputation through governed, high-quality, and authentic user-generated content to build trust along the buying journey.


Turn your social traffic into buying traffic with shoppable influencer landing pages and by blending influencer content with personalized UGC.

Ratings & Reviews

Easily collect, manage, measure, and syndicate more customer reviews and amplify them on your digital channels.

Live Advisor

Launch one-to-one live video sessions from your social channels or website for personalized online shopping and care experiences.

Live Stream

The one-to-many livestream solution to instantly connect and engage with many audiences on websites and social media channels.

Just some of the brands being empowered by the Emplifi Social Commerce Cloud

  • iRobot Logo
  • Currys logo
  • Natural Baby Shower logo
  • Kimpton Hotels & Restaurants
  • Jones Soda Co Logo
  • Sur La Table Logo
Jones Soda (Transparent - Top aligned)

User-generated content (UGC)

Stanley (Transparent - Top aligned)

Customer ratings and reviews

Currys (Transparent - Top aligned)

Live video shopping and care

Ribble Logo

One-to-many livestream shopping

Request a personalized demo

Convert your followers into customers. See how the Emplifi Social Commerce Cloud can help.
Request a personalized demo of Emplifi Social Commerce Cloud

Just some of our recent awards

MarTech Breakthrough Awards 2023 - Emplifi (Influencer Marketing Innovation Award)
Emplifi -  AI Breakthrough Awards 2023 - Best Text Generative AI Solution
CUSTOMER Contact Center Technology Award 2023
TrustRadius Top Rated 2024 Badge
G2 Badge: Leader Enterprise Spring 2024
Logo - G2: Highest User Adoption (Spring 2024)
Logo - G2: Easiest Admin Mid-Market (Spring 2024)
Logo - G2: Enterprise Leader EMEA (Spring 2024)
Award - G2: Users Love Us