Accelerate high-value sales with AI-powered conversational commerce

Deliver intelligent conversations that drive faster conversions

Provide customers with instant help — whenever and wherever they are

Highlight new product recommendations, store locations, and promos

Offer social commerce with complete digital accessibility

Gain powerful insights from conversations with shoppers

Provide multilingual support for your global brand

Ensure continuity and context across channels, from bot to human

Achieve real value in hours, not weeks or months

Increased intelligence over time through AI

Integrate Shop Clerk flexibly with your ecosystem

Leverage one Shop Clerk across many channels

The latest news and insights from Emplifi
Forrester Consulting Study: Cashing In On Social Commerce
The future of social commerce is now. In this new commissioned study conducted by Forrester Consulting on behalf of Emplifi, get the latest insights on the state of social commerce, where it's headed, and how brands can tackle the top challenges today.
How social customer care will define the next era of social commerce
What does the future of social commerce look like? There will be a greater focus on social customer care and service. See how this will lead to long-term social commerce success.
Taking social commerce to the next level
Social commerce and livestream shopping have emerged as key ways to connect with digital shoppers. Here's how Emplifi is taking these to the next level with the acquisition of Go Instore.
Request a personalized demo
Convert your followers into customers. See how Emplifi Social Commerce Cloud can help.

Just some of our recent awards

Social Marketing Cloud
Award - Social Marketing Cloud (G2: Leader Mid-Market - Winter 2021)
Award - Social Marketing Cloud (G2: Leader Enterprise - Winter 2021)
Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)
Social Commerce Cloud
Award - The Sammy 2022
Service Cloud
Award - Service Cloud (G2: High Performer Enterprise - Winter 2021) - VoC
Award - Service Cloud (G2: High Performer - Winter 2021) - VoC
Award - Service Cloud (AI Breakthrough Award - 2020) - Bot