Solutions for teams
Social Marketing
20,000 brands use Emplifi to power their social media marketing
Social Commerce
Achieve 4x the revenue in half the time
Social Customer Care
Meet the customer in their channel of choice
Service & Agent Case Management
Customizable consumer service
Product Modules
Comprehensive insight on social media analytics
Unified Analytics
AI-driven social content publisher
Publisher
Strengthen customer relationships
Community
Integrated social listening
Listening
Influencers
UGC
Care
Chatbot
Ratings & Reviews
Live Advisor
Agent
Emplifi Fuel
The only autonomous customer experience platform
Learn more about Emplifi's autonomous cx platform Autonomous CX Platform
Customer Success Stories
All stories
Benefit Cosmetics
The beauty brand’s audience-first approach to content
Toyota
Driving customer engagement with deep insights
Kimpton Hotels
Why UGC is a critical part of their guest experience
Stanley
How the iconic brand increased product reviews and engagement
Freshpet
Streamlining customer interactions across channels
Hardee’s
Using social listening to capitalize on trending moments
Bath & Body Works
How the retailer is growing their community
Aeromexico
How the airline became one of the most loved travel brands on social
Industries
Agencies
Consumer Packaged Goods
Higher Education
Media & Entertainment
Restaurants
Retail & eCommerce
Sports
Travel & Hospitality
Outpace your competition
We’re recognized as a market leader in innovation and for our drive to give brands all the tools they need.
Get a demo
Insights
Resource Center
Your resource center for everything social marketing, commerce and care
Blog
Get up to speed on the latest trends, tips, and best practices to power your strategy
Webinars
Latest insights on marketing, commerce, and care, straight from the experts
Product Tours
Explore our product tour library and interactive demos to see Emplifi in action
Quarterly Industry Benchmarks
Compare your social media performance with global and regional industry benchmarks
Key Terms Glossary
Explore our key term definitions
Customers
Learning Center
On-demand learning space for product training and best practices
Documentation
Learn how to get the most out of your Emplifi products
Support
See the real-time status of Emplifi platforms and submit a technical support request
Trending insights
Report: The state of social media marketing 2026
Read more
Company Information
About Emplifi
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
Pricing
Explore our plans and pricing for social media marketing, commerce, or care.
Careers
Learn about working at Emplifi and find the perfect role for you.
Events
Discover upcoming events to inspire your social media and CX strategy.
Leadership
Learn about our team of experienced executives driving innovation at Emplifi.
Media & Press
Keep up to date with news and insights from our newsroom.
Agency Partners
We partner with industry-leading marketing and advertising agencies to deliver unmatched client success.
Technology Partners
Our marketing technology partners are the world’s most trusted platforms, tech solutions, and service providers.
Security, Privacy & AI
Trust Center
How we innovate with trust, security, and privacy.
Legal
Your source for security, privacy, and platform transparency.
Contact Us
Get in touch with Emplifi.
Get in touch

Baromètre Social Media 2026 : Les clés de votre réussite

Découvrez les clés du succès sur les réseaux sociaux en 2026. Ce rapport exclusif Emplifi s’appuie sur les données de milliers de marques pour vous offrir un benchmark précis de vos performances. Identifiez les tendances émergentes, comprenez les évolutions du marché et optimisez votre stratégie pour prendre des décisions éclairées et garder une longueur d’avance. Téléchargez dès maintenant cet outil indispensable.

Télécharger

Merci d’avoir téléchargé notre rapport. Vérifiez votre e-mail pour en recevoir une copie.

Des benchmarks et insights issus de plus de 200,000 comptes de grandes marques

Ce rapport met en lumière les conclusions les plus percutantes de notre analyse de données internes exclusives, et offre des conseils stratégiques concrets basés sur des constats tels que :

200%
Croissance annuelle médiane du nombre d'abonnés sur TikTok en 2025, ce qui en fait la plateforme la plus dynamique pour les marques.
27.6%
Taux d'engagement médian sur TikTok au T4 2025. La plateforme génère deux fois plus d'interactions médianes qu'Instagram et 20 fois plus que Facebook.
44%
De surplus d'interactions médianes sur les Reels et Carrousels Instagram par rapport aux images, confirmant la primauté des formats immersifs.
37.5
Interactions médianes par post Facebook Live, soit 4x plus d'engagement que les liens et 6x plus que les images.