You're invited to the first-ever Emplifi Summit

Mark November 3-4, 2021 on your calendars for the can't-miss CX event of the year

The preparations are well underway as we excitedly approach the first-ever Emplifi Summit is just around the corner, taking place on November 3-4, 2021.

For over 25 years, Emplifi has been at the forefront of customer experience (CX) and social media. So, we are proud to host this (FREE) virtual event for digital marketing, commerce, and CX professionals.

Emplifi Summit '21 will bring together thought leaders and innovators in one exclusive event. Together, we will examine fast-changing customer expectations and discuss strategies to create standout customer experiences. During the event, you will discover ways to close the customer experience gap and meet ever-growing expectations, while immersing yourself in the most important trends shaping the CX landscape.

Here's a peek at what you can expect when you join us at Emplifi Summit '21:

Breakout tracks at Emplifi Summit '21

We will have four compelling breakout tracks to help you navigate the CX opportunities ahead:

  • CX for Executives: Discover why CX has become the new business imperative, and what your brand can do to get ahead. Hear about ways that leading brands are embracing modern channels for meaningful conversations and commerce.

  • Marketing: Learn how to optimize digital interactions across the entire funnel and all channels, while gaining a 360-degree view of the customer.

  • Care: Get the latest insight on digital care solutions that drive loyalty, retention, and repeat business.

  • Social Commerce: See how to make your brand stand out as a social commerce pioneer and offer your customers seamless shopping experiences within their favorite social channels.

Our lineup of speakers

Our speaker lineup includes insightful conversations with industry leaders on CX and marketing best practices. The featured guest speakers include:

  • Omar Johnson, founder of ØPUS United: Branding expert Omar Johnson has learned the key to building great brand awareness is to listen, be curious, and use truth and emotion to drive CX and connect to the audience. In this talk, he’ll share his experiences of creating emotional connections and infinite customer experiences through innovative and unconventional marketing techniques.

  • Elif Shafak, Writer, Storyteller, Novelist: Award-winning novelist and TED Global Speaker Elif Shafak bridges cultures and genders with personal insight and powerful storytelling. During this session, you’ll find out why she believes one should never remain silent for fear of complexity.

  • Steven Wolfe Pereira, CEO of Encantos: As one of the industry’s top chief marketing technology officers, Steven Wolfe Pereira was named by Adweek as one of the “50 Most Indispensable Executives in Marketing, Media and Tech.” Currently, he is the CEO of entertainment education company, Encantos. Join him for a lively discussion with Emplifi CMO Zarnaz Arlia on what it means to create an infinite customer experience.

Other guest speakers will include Peter Biven (Head of Digital & eCommerce for Ford of Europe), Lynn Schlesinger (CXO at Forbes), Martha O'Byrne-O'Reilly (Head of Messaging Developer Partnerships at Facebook), and many more!

Finally, after you’ve expanded your minds, stay tuned for a surprise short music concert to celebrate a successful event featuring double GRAMMY award-winning Soul II Soul! Coordinate your schedule with the full event agenda and list of speakers scheduled to speak during Emplifi Summit '21.

Register today for Emplifi Summit '21

Emplifi has partnered with JUST ONE Tree to donate a planted tree for every registration at Emplifi Summit '21. Emplifi is proud to support their mission to remove carbon dioxide from the atmosphere through global reforestation.

Register for Emplifi Summit '21 today! We hope you’ll join us for two days packed with inspiring presentations from innovative leaders in the industry.