Solutions for teams
Social Marketing
20,000 brands use Emplifi to power their social media marketing
Social Commerce
Achieve 4x the revenue in half the time
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Meet the customer in their channel of choice
Service & Agent Case Management
Customizable consumer service
Product Modules
Comprehensive insight on social media analytics
Unified Analytics
AI-driven social content publisher
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Strengthen customer relationships
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Emplifi Fuel
The only autonomous customer experience platform
Learn more about Emplifi's autonomous cx platform Autonomous CX Platform
Customer Success Stories
All stories
Benefit Cosmetics
The beauty brand’s audience-first approach to content
Toyota
Driving customer engagement with deep insights
Kimpton Hotels
Why UGC is a critical part of their guest experience
Stanley
How the iconic brand increased product reviews and engagement
Freshpet
Streamlining customer interactions across channels
Hardee’s
Using social listening to capitalize on trending moments
Bath & Body Works
How the retailer is growing their community
Aeromexico
How the airline became one of the most loved travel brands on social
Industries
Retail & eCommerce
Travel & Hospitality
Consumer Packaged Goods
Restaurants
Sports
Media & Entertainment
Higher Education
Agencies
Outpace your competition
We’re recognized as a market leader in innovation and for our drive to give brands all the tools they need.
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Your resource center for everything social marketing, commerce and care
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Compare your social media performance with global and regional industry benchmarks
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Trending insights
Report: The state of social media marketing 2026
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Company Information
About Emplifi
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
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We partner with industry-leading marketing and advertising agencies to deliver unmatched client success.
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Our marketing technology partners are the world’s most trusted platforms, tech solutions, and service providers.
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Trust Center
How we innovate with trust, security, and privacy.
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Your source for security, privacy, and platform transparency.
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2026 Gartner® Magic Quadrant™

Emplifi named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening

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Emplifi named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening Get the Report

Increase insights, efficiency, and business impact with our social media expertise

Discover how teams of any size use Emplifi to amplify their brand voice and deliver seamless customer journeys. Our experts will work with you to understand your goals and show you how to:

  • Bring social marketing, commerce, and care together in one connected platform
  • Leverage AI across the product to streamline workflows and boost productivity
  • Use unified analytics for a complete, actionable view of your customers
The world’s most innovative companies use Emplifi

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Maximize impact & revenue with an all-in-one social media solution

Use Cases

How we impact your social marketing

"Data will continue to drive everything we do. The platforms may change, but having Emplifi ensures we have historical benchmarks to track growth, refine our content strategy, and stay ahead in a highly competitive space."
Aziz Bawany Senior Director of Digital Media & Product at UFC
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Hand holding Stanley cup
"Emplifi is by far the best in terms of integration with other tech providers. The dashboard itself provides a really robust analytics system that’s really easy to use – and the Emplifi team is amazing with support if we have any issues."
Lynna Kim Ecommerce Manager at Stanley
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"With Emplifi, we’ve been able to set more realistic KPIs, understand different metrics like engagement rate per reach or followers, and optimize campaigns more effectively. The platform has boosted our productivity by 40% by consolidating all data on a single platform, allowing us to pull comprehensive reports with just a few clicks."
Karen Libao Senior Social Media Manager Team Lead, Digitalfarm
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"The numbers behind every piece of content or post provides insight into what people are most interested in, which helps us make better, more informed decisions. With Emplifi, we can keep a finger on the pulse of what fans are looking for, what's working, and what's not."
Zach Galia Director of Digital Content, Arizona Cardinals
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"We truly view Emplifi as a partner for our success. I appreciate that Emplifi has tailored the technology to work for our needs and processes, versus the other way around."
Curt Thompson Director of Marketing at Jones Soda Co®
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freshpet logo
Emplifi has helped us scale care in a way that still feels very Freshpet, which is helpful, personal, and certainly centered around our pet parents.
Lisa Diehl Senior Director of Consumer Care, Freshpet
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Outpace your competition with easy-to-use, innovative solutions

We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.

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