Emplifi named a leader in The Forrester Wave Social Suites. Access the report.
Enterprise-grade social marketing, commerce and care in one platform
Publisher
Advanced community management
Advanced listening and benchmarking
Custom real-time reporting
Industry-first unified analytics for social and customer engagement data
True bi-directional Salesforce integration and data-sharing
Integrated user-generated content (UGC)
Integrated advanced generative AI
Integrated social commerce
Integrated social chatbot
Content hub and collections
Automated approval workflows
Rule-based automatic labeling
Integrated social Voice of the Customer feedback
Flexible user licensing to support multiple teams and agencies