2026 Gartner® Magic Quadrant™

Emplifi named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening

Emplifi named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening Get the Report

Emplifi Unified Analytics

AI-powered social media analytics platform for enterprise brands

Powered by Fuel AI, Emplifi Unified Analytics bridges the gap between social engagement and business outcomes by consolidating cross-channel data into a single source of truth. By integrating social, commerce, and care metrics, it enables teams to move beyond fragmented reporting to clear, actionable intelligence.

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Faster reporting. Better decisions. Measurable outcomes.

40%

Productivity boost by consolidating data across your entire social presence — from campaigns to customer support.

Social marketing, commerce, and care performance in one view

Eliminate manual exports and keep your teams perfectly aligned.

360°

View of your business metrics, with social, commerce, and care performance connected as one.

Type your analytics question. Generate instant reports.

Ask Fuel AI for instant reports and automate your scheduled deliveries.

Reporting at scale

Enterprise analytics outcomes

80%

Less manual reporting time

Faster executive report generation

24/7

Continuous anomaly monitoring

Autonomous analytics

Workflows inside Emplifi Fuel

Emplifi Unified Analytics combines AI-powered social media analytics, predictive reporting, anomaly detection, and cross-functional business intelligence in one connected platform.

Autonomous analytics across marketing, commerce, and care

Unified Analytics, powered by Fuel AI, connects social marketing, commerce, and care data into a single intelligence layer — so every stakeholder sees the metrics that matter to them, in real time. Track social performance, paid media, customer sentiment, care, UGC, and commerce conversions in one place.

Ask it in plain English. Get back a report.

AI Wizard is the conversational reporting interface inside Emplifi Unified Analytics. Ask questions in plain English and receive charts, narratives, and executive-ready summaries instantly. Reporting workflows that once took hours now take minutes.

Detect anomalies before they become problems

Smart Spike Detection continuously monitors social media analytics, commerce performance, and customer care activity. Performance spikes and negative signals route automatically to the right teams for faster operational response.

Build the exact view your team needs

Dynamic Boards give every team a fully configurable analytics canvas. Add widgets manually or let AI Wizard build them from a plain-English question. Per-widget AI Insights turn any chart into a stakeholder-ready summary in one click. Save your go-to filter combos as Saved Views, then export or schedule reports — no analyst required.

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Unlock new possibilities for your organization with Unified Analytics

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Analytics questions, answered

What is Emplifi Unified Analytics?

Emplifi Unified Analytics is an AI-powered social media analytics platform that connects marketing, commerce, and customer care performance in one reporting environment. Fuel AI helps teams automate reporting, identify anomalies, forecast performance outcomes, and generate executive-ready analytics summaries more efficiently.

What is Fuel AI Wizard?

Fuel AI Wizard is the conversational reporting interface inside Emplifi Unified Analytics. Teams can ask analytics questions in plain English and receive charts, narratives, summaries, and scheduled reports automatically without manual dashboard workflows.

How does Emplifi Unified Analytics connect marketing, commerce, and care data?

Emplifi Unified Analytics connects social media analytics, commerce performance, customer care metrics, customer sentiment, and paid media reporting in one connected platform. Shared workflows across Emplifi Fuel help teams compare performance and identify trends without manual exports or disconnected reporting systems.

What is Smart Spike Detection?

Smart Spike Detection is Fuel AI’s anomaly detection system inside Emplifi Unified Analytics. It continuously monitors social media analytics, customer sentiment, customer care performance, and commerce activity to identify unusual spikes or drops before they escalate operationally.

How is Emplifi Unified Analytics different from traditional social media analytics tools?

Traditional social media analytics tools focus on channel-specific reporting. Emplifi Unified Analytics connects social media analytics, commerce reporting, customer care metrics, predictive analytics, and AI-powered reporting workflows in one connected enterprise analytics platform.

Explore additional social media analytics resources

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Ready to fuel your teams with A-CX?

Discover what Emplifi can do for you. We turn small teams into large ones, and large teams into well oiled machines, but either way, we offer the rocket ship, you just need to jump on.

What can you expect?

A live walkthrough of Emplifi Fuel tailored to your specific social marketing, commerce, and care needs
A benchmark of how your brand performs against peers in your industry
A partner who understands your business, and 22,000 others
A concrete action plan to go from disjointed teams to A-CX