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Welcome to the Emplifi Launch Party!

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We are Emplifi! Our unified CX platform empowers brands to meet the fast-changing customer expectations across marketing, care, and commerce touchpoints.

Join the CEO of Emplifi, Mark Zablan, as he chats with Angela Gammill, General Manager at Delta Air Lines, about their innovative CX strategy to provide flight attendants with in-the-moment support.

Mark Zablan

Blog: Leading with empathy for better customer experience

Genuine empathy is powerful stuff. It anchors relationships, builds loyalty, and drives revenue.
Meet Emplifi

Webinar: Are you putting empathy at the heart of your CX? Meet Emplifi

Astute and Socialbakers are joining forces to become Emplifi: a bold new voice in CX that's bringing marketing, care, and commerce together to help brands empathize with customers, and amplify the right brand experiences. Learn more in this webinar.
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[Guide] CX in a new era of customer expectation

How can brands meet customers' ever-growing expectations and close the customer experience gap? Check out this guide to learn more.

Just some of our recent awards

MarTech Breakthrough Awards 2023 - Emplifi (Influencer Marketing Innovation Award)
Emplifi -  AI Breakthrough Awards 2023 - Best Text Generative AI Solution
Award - G2: Users Love Us
Award - G2: Leader (Fall 2023)
Award - G2: Easiest to Use (Fall 2023)
Award - G2: Easiest Setup (Fall 2023)
Emplifi - TrustRadius Best of 2023 Badge
Emplifi - TrustRadius Best Value for Price 2023 Badge
CUSTOMER Contact Center Technology Award 2023