Embrace omnichannel customer service with Emplifi Service Cloud
Provide instant service with live chat software
Live chat without the complexity and training
Multi-channel live chat experiences
A seamless experience for agents
Connect with customers over text with SMS customer service
Effortless real-time support
Instant responses to any customer question
Easy exchange of multimedia files
Deliver fast, consistent omnichannel customer experiences
A way to meet and exceed customer expectations
Building loyalty and lifetime value
Integrated case histories
Capture contact details with interactive web forms
Friendly and engaging customer service
Automatic routing of cases
No more manual data entry
Implement the best social media customer service
Real-time monitoring across social channels
Social content metrics to inform care decisions