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13 min read
Jul 22, 2026

Latin America Social Media Benchmarks: Ecommerce Q2 2026

Emplifi Team Social Media Marketing Experts

What’s in this report

In Q2 2026, Latin America ecommerce brands saw median Instagram post engagement rates of around 2.4%, compared to just 0.6% on Facebook. Ecommerce was the top interaction-share category on both platforms in the region, and Reels and Carousels remained the top-performing organic post types on Instagram, while Live Video led organic performance on Facebook.

This quarterly benchmarks report pulls from Emplifi’s dataset of 1,188 Facebook pages and 679 Instagram profiles across Latin America, covering April 1, 2026 through June 30, 2026.

User-generated content: what’s achievable

Brands using Emplifi’s UGC solution this quarter saw:

  • 5.27x increase in conversion rate
  • 6.61x increase in website visits
  • 1.34x increase in average order value

These figures represent the median uplift seen across Emplifi’s Ecommerce UGC Accounts Benchmark for Q2 2026. (Note: unlike most industries in this batch, ecommerce is large enough to have its own dedicated UGC benchmark slide in the source deck, so these figures are ecommerce-specific rather than the generic cross-industry benchmark.)

Organic performance: Facebook and Instagram

Interaction share by industry

On Facebook, Ecommerce accounts for 22.3% of total brand interactions — the highest share of any category. On Instagram, Ecommerce leads with 40.1% of interactions.

Facebook interaction distribution (Q2 2026):

Category Share of total interactions
Ecommerce 22.3%
Services 18.7%
Retail 17.5%
Fmcg Food 5.8%
Retail Food 3.9%
Others 31.8%

Instagram interaction distribution (Q2 2026):

Category Share of total interactions
Ecommerce 40.1%
Services 11.4%
Retail 9.3%
Fashion 6.8%
Beauty 5.0%
Others 27.4%

Platform landscape at a glance

In Latin America, Instagram brand profiles carry a higher median follower count than Facebook pages. The figures below reflect median values across all profiles in the sample at the end of Q2 2026.

Instagram median followers are higher than Facebook median fans, and Instagram interactions are higher than Facebook interactions.

Activity volume on both platforms is higher on Instagram than on Facebook, while user engagement on Instagram also outpaces Facebook.

Median post interactions

Median post interactions track the middle-ranked page or profile by monthly interactions — a measure of typical performance rather than outlier peaks.

Platform Q2 2026 median post interactions
Instagram ~31
Facebook ~2

Instagram median post interactions declined from around 38 in May 2025 into the high-20s by late 2025, before recovering to roughly 31 by Q2 2026. Facebook held broadly flat across the full period, hovering in the low single digits throughout.

Relative median post interactions

Relative median interactions index each platform’s performance against its own peak over the reporting period, making it easier to compare directional trends across platforms regardless of absolute scale.

By Q2 2026, Instagram’s relative median interactions had climbed back to around 80% of its peak after dipping into the low 70s in late 2025. Facebook swung more sharply — spiking briefly back to its peak in December 2025 before settling at around 66% of peak by quarter’s end.

Median post impressions

Impressions measure how many times posts were displayed, regardless of interaction. This metric is available for both platforms and reflects reach rather than engagement.

Platform Q2 2026 median post impressions
Instagram ~4,500
Facebook ~1,300

Instagram impressions climbed steadily through 2025, peaking at nearly 18,500 in November before falling sharply to around 4,500 by Q2 2026 — likely reflecting algorithmic reach patterns tied to Reels distribution. Facebook impressions stayed low throughout, trending gradually down from roughly 3,000 to about 1,300.

Median post engagement rates this quarter:

  • Instagram: ~2.4%
  • Facebook: ~0.6%

Instagram engagement held fairly steady between 1.5% and 2% for most of the past year before jumping sharply to around 2.4% by Q2 2026. Facebook engagement stayed low and flat around 0.3–0.4% for most of the period, edging up slightly to about 0.6% by quarter’s end.

Best-performing post types

Facebook: Live Video and standard Video continue to outperform other formats organically. In Q2 2026, Live Video generated a median of 13 post interactions, while standard Video reached 1.

Instagram: Carousel and Reel posts lead organic performance. Carousels generated a median of 31 post interactions this quarter; Reels reached 46.

Full organic post type performance (Q2 2026):

Post type Platform Median post interactions
Live Video Facebook 13
Video Facebook 1
Photo Facebook 1
Reel Facebook 3
Status Facebook 3
Link Facebook 1
Carousel Instagram 31
Reel Instagram 46
Image Instagram 15

Post type distribution trends:

On Facebook, Photo remains the dominant post format at around 57% of posts, though Reels are gaining share steadily — rising from near zero earlier in the year to approximately 34% by Q2 2026. On Instagram, Reels, Images, and Carousels each account for roughly a third of posts published, with Reels and Carousels driving the majority of top-performing content.

Top performing pages and profiles

Facebook — top pages by total interactions (Q2 2026):

Rank Brand Posts Interactions
1 Netflix (Brazil) 444 13,751,464
2 Netflix (Argentina) 462 8,911,784
3 Amazon Prime Video 248 5,811,996

Instagram — top profiles by total interactions (Q2 2026):

Rank Brand Followers Posts Interactions
1 Netflix Brasil 40,542,373 597 102,857,870
2 Razões Para Acreditar 6,518,462 803 34,924,794
3 Prime Video Brasil 5,202,527 543 16,002,531

Top posts this quarter

The highest-performing individual posts by interactions across Latin America brands in Q2 2026:

Facebook:

Rank Brand Post description Interactions
1 Netflix (Brazil) Clip from an animated film featuring a character named “Ollie” 6,240,954
2 Netflix (Brazil) Clip from the animated series “Masha and the Bear” 1,797,058
3 Amazon Prime Video Promo post tied to a boxing-themed title 910,239

Instagram:

Rank Brand Post description Interactions
1 Netflix Brasil Clip from an animated film featuring a character named “Ollie” 14,868,216
2 Netflix Brasil Second clip promoting the same animated film 2,949,920
3 Netflix Brasil Clip from the animated series “Masha and the Bear” 2,260,864

How does your brand compare?

These benchmarks reflect median performance across thousands of brands in Emplifi’s dataset. Get a free personalized assessment to see exactly where your brand stands today.

Get your free social media assessment →

How to use these benchmarks

These figures represent median performance across thousands of brand profiles in Emplifi’s dataset — they’re a useful calibration point, not a ceiling. If your Instagram engagement rate is sitting above 2.4%, you’re already ahead of the median for Latin America ecommerce brands this quarter; below it, there’s likely room to test more Reel- and Carousel-led content.

Get your personalized social media assessment

These benchmarks tell you what’s typical across the industry. A personalized assessment tells you how your brand is actually performing against peers.

Get a free social media assessment →

Methodology

This report is produced quarterly using Emplifi’s proprietary social media dataset — one of the largest in the industry, drawn from the platform used by more than 20,000 brands worldwide.

Data collection: Data is pulled once per quarter and reflects the state of Emplifi’s database at the start of the quarter following the period analyzed. It is not updated between releases.

Sample: 1,188 Facebook brand pages and 679 Instagram brand profiles in Latin America, April 1, 2026–June 30, 2026.

Minimum thresholds: Reports require a minimum of 50 Instagram profiles and 50 Facebook pages for a given region and industry combination. Interaction distribution data requires a minimum of 300 profiles. Ad benchmarks require a minimum of 200 active ad accounts from the region or industry.

Key definitions

  • Interactions (Facebook): Sum of all reactions (Like, Love, Haha, Wow, Sorry, Anger), comments, and shares on brand-published posts. Care reactions are counted under Likes.
  • Interactions (Instagram): Sum of likes and comments on brand-published posts.
  • Median post interactions: The middle-ranked page or profile when sorted by monthly post interactions. Represents typical performance, not average — so outliers don’t skew the figure.
  • Relative median interactions: Median interactions indexed to the maximum value in the reporting period for each platform, expressed as a percentage. Useful for comparing directional trends across platforms at different absolute scales.
  • Impressions: The number of times a post was displayed, regardless of whether it was interacted with. Reflects reach rather than engagement.
  • Engagement rate: Interactions divided by follower/fan count, expressed as a percentage.
  • Organic: Posts not paid to be promoted, detected using Emplifi’s internal algorithm with near-100% accuracy.
  • CPC / CPM: Median cost per click and cost per thousand impressions across all available ad accounts, shown for the top 5 placements by relative spend.
  • Relative spend: Normalized distribution (%) showing the average share of an account’s budget allocated to each placement.
  • CTR: Median click-through rate for the top 5 placements by relative spend.

All costs are in USD. All figures are medians unless otherwise noted. Data is first normalized at the profile/page level before aggregation.

Frequently asked questions

Instagram. Across 30 industries, Instagram posts got higher user engagement than Facebook posts — with no exceptions. Instagram also led on activity volume (post frequency) in most verticals, and ran neck-and-neck with Facebook in the rest. If you’re deciding where to focus organic effort this quarter, Instagram is the stronger channel almost everywhere.

Reels and carousels. In nearly every industry we benchmarked, these two formats drove the highest median post interactions, often by a wide margin over photos and stories. Which one wins first place varies by industry, but the reel-carousel pairing is the consistent pattern.

The Facebook feed. It had the lowest cost per click worldwide, with Facebook Reels close behind as the second-cheapest placement. Instagram Stories was the lowest-CPC Instagram placement, but still came in behind both Facebook options.

E-commerce, by a wide margin — accounting for 37.4% of all brand-profile interactions on Instagram and 27.5% on Facebook. Retail and services follow as the next-largest categories on both platforms, with fashion also ranking high on Instagram specifically.

Brands using UGC saw a 19.88x increase in conversion rate, a 5.06x increase in website visits, and a 1.08x increase in average order value, compared to brands that don’t (Emplifi Brands UGC benchmark, Q2 2026). Conversion rate is where UGC makes the biggest difference.

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