Boost CSAT and shrink costs with digital self service

Help customers help themselves with AI-powered chatbots

Emplifi Digital Self Service Solution

Go beyond web-based chatbots and extend your investment to provide digital self-service in flexible, innovative ways, from messenger bots that send recurring notifications, to mobile app bots, all the way to voice-based virtual assistants.

Increase operational efficiency, and boost call and digital deflection

Emplifi Digital Self Service Solution - Increase operational efficiency

Support service, care, and commerce with conversational AI

Emplifi Digital Self Service Solution - Conversational AI

Digital-first brands leverage messenger apps, powered by bots

Emplifi Digital Self Service Solution - Messenger Apps

Multi-lingual support across channels

Emplifi Digital Self Service Solution - Multilingual support

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See how Emplifi can help you boost CSAT using AI chatbots and digital self-service.
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Emplifi resources you might find interesting
12 chatbot benefits that make them a win-win for you and your customers
What makes them so useful — for both them and their customers — when implemented correctly? Here's what you need to know, plus get a useful resource as you explore your next steps.
Bots: The top 3 things you should consider to deliver next-level CX
Digital self-service remains a top CX priority for both customers and brands. So, what should you look for when launching a bot for the first time, or refreshing your bot strategy?
The Total Economic Impact (TEI) of Astute Bot (now Emplifi Bot)
Emplifi commissioned Forrester Consulting to examine the potential return businesses may realize with Astute Bot (now Emplifi Bot). Learn how it helped a retailer achieve 301% ROI, $200K+ in new sales, and higher customer satisfaction.

Just some of our recent awards

MarTech Breakthrough Awards 2023 - Emplifi (Influencer Marketing Innovation Award)
Emplifi -  AI Breakthrough Awards 2023 - Best Text Generative AI Solution
CUSTOMER Contact Center Technology Award 2023
TrustRadius Top Rated 2024 Badge
G2 Badge: Leader Enterprise Spring 2024
Logo - G2: Highest User Adoption (Spring 2024)
Logo - G2: Easiest Admin Mid-Market (Spring 2024)
Logo - G2: Enterprise Leader EMEA (Spring 2024)
Award - G2: Users Love Us