Boost digital self service and CSAT to empower your customers

Emplifi named a leader in The Forrester Wave Social Suites. Access the report.

Go beyond web-based chatbots and extend your investment to provide digital self-service in flexible, innovative ways, from messenger bots that send recurring notifications, to mobile app bots, all the way to voice-based virtual assistants.

Emplifi resources you might find interesting

Why your brand needs a UGC platform

Modern consumers crave authentic content which means you need a way to collect, manage, and share user-generated content (UGC). Let’s explore why a UGC platform is the missing piece for your digital marketing strategy.

Bots: The top 3 things you should consider to deliver next-level CX

Digital self-service remains a top CX priority for both customers and brands. So, what should you look for when launching a bot for the first time, or refreshing your bot strategy?

The Total Economic Impact (TEI) of Astute Bot (now Emplifi Bot)

Emplifi commissioned Forrester Consulting to examine the potential return businesses may realize with Astute Bot (now Emplifi Bot). Learn how it helped a retailer achieve 301% ROI, $200K+ in new sales, and higher customer satisfaction.

Boost CSAT and shrink costs with digital self service

Increase operational efficiency, and boost call and digital deflection

Support service, care, and commerce with conversational AI

Digital-first brands leverage messenger apps, powered by bots

Multi-lingual support across channels

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Outpace your competition with easy-to-use, innovative solutions