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Back to definitions

What is multi-channel marketing?

Definition: Multi-Channel Marketing

Multi-channel marketing is when companies successfully interact with potential customers on a combination of platforms (e.g., such as a print ad, a website, a social media platform, etc.).

Insights from Emplifi

Explore our latest blogs and comprehensive guides designed to help you master customer experience strategies and drive growth.

The agency efficiency playbook: How smarter workflows drive growth

The old ways of fragmented tools, endless approval chains, and manual reporting aren’t built for this environment. They slow teams down, sap...
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Social media marketing for entertainment brands: The best fan engagement strategies

This guide will show marketing managers and brand strategists how to build engaged fanbases that drive real business results – from ticket sales to...
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How to write a successful social media proposal (plus template)

Discover the essential components of a winning social media proposal, best practices that make yours impossible to ignore, and how the right social...
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Win more clients with this social media proposal template

Our social media proposal template makes it simple to present your ideas clearly, professionally, and persuasively.
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How to use social proof in your marketing strategy

Audiences scroll past endless ads every day. Social proof cuts through by showing that real customers, influencers, or experts believe in your brand,...
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Implementing AI in customer service: Best practices

Customer service teams across industries are racing to incorporate AI into their processes. But success with these tools depends as much on strategic...
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