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Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, and achieve business results.Learn More
$2 million+ saved in support and operations costs
8M+ impressions and 8,000 new followers with just one Tweet, thanks to social listening and spike alerts
36% spent more by customers on average vs. their typical online conversion rates
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Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.Learn More
By aggregating and analyzing data from agent cases, bot conversations, voice of customer (VoC) feedback, and social listening tools (among others), Emplifi provides the timely insights you need to quickly identify problems as they emerge. Plus, leverage automated tools to deal with them promptly, and deflect calls to your service center when possible to support your agents during difficult times.
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