Empathy, amplified.™

Genuine, relevant, and better for everyone

Our unified platform empowers brands to empathize with customers and amplify the right experiences at every touchpoint.

Social Marketing Cloud

Social Commerce Cloud

Service Cloud

« Emplifi nous permet d'apporter un accompagnement complet et en temps réel à nos agents de bord. Nous avons également découvert des idées concrètes sur la manière dont nous pouvons perfectionner l’expérience client. »
Delta Air Lines

Erica Smith, Manager, IFS Technology Delivery

Demandez une démo personnalisée
Découvrez comment Emplifi peut améliorer l’expérience client.

Just some of the awards in our trophy case

Social Marketing Cloud
Award - Social Marketing Cloud (G2: Leader Winter 2021)
Award - Social Marketing Cloud (G2: Leader Mid-Market - Winter 2021)
Award - Social Marketing Cloud (G2: Leader Enterprise - Winter 2021)
Award - Social Marketing Cloud (G2: Leader Asia-Pacific - Winter 2021)
Award - Social Marketing Cloud (SaaSWorthy: Top 20 Most Popular Software for Social Media Management - Q1 2021)

Market Leader Featured Customers

Service Cloud
Award - Service Cloud (G2: Momentum Leader - Winter 2021)

VoC

Award - Service Cloud (G2: High Performer Enterprise - Winter 2021)

VoC

Award - Service Cloud (G2: High Performer - Winter 2021)

VoC

Award - Service Cloud (American Business Awards - 2020 Steve Winner - Bronze)

Bot

Award - Service Cloud (AI Breakthrough Award - 2020)

Bot

Award - Service Cloud (Frost & Sullivan - 2020 Best Practices Award)

Bot/Agent

Award - Service Cloud (Big Innovation - 2019)

Bot

Award - Service Cloud (Customer Contact Center Technology Award - 2019)

Agent