Consolidate all reporting into one platform, and gain a holistic view that empowers your marketing, commerce, care, and customer experience teams.
Easily aggregate and compare data across multiple touchpoints to better understand your customers.
Gain a holistic view or drill down into campaigns and topics that align with your business goals for powerful analysis.
Create customized views specific to each team's needs, while maintaining enterprise-grade governance.
Simplify reporting with intuitive dashboards, visualizations, and reports that you can easily schedule to your inbox.
Transform your brand voice into a chorus with authentic content from your customers. Let them speak for you as brand ambassadors for your products or services.
Harness image recognition to easily tag products and sort media.
Effortlessly distribute UGC across your social channels using our Emplifi Publisher integration.
Lightweight widgets ensure minimal impact on page-load times.
Effortlessly tailor the style and design of your galleries to seamlessly match your site.
Maximize performance, streamline collaboration, and enhance efficiency with advanced social publishing and scheduling. Use collaborative tools to support seamless teamwork, while robust permission and governance management ensures control and compliance.
Customize and schedule posts for seven social networks simultaneously, with different content and timing for each channel.
Leverage generative AI that learns from your brand voice to craft engaging, on-brand social media copy, boosting efficiency and consistency in the content-creation process.
Create customized views specific to each team's needs, while maintaining enterprise-grade governance.
Drive conversions with dynamic microsites, available across multiple social media sites, seamlessly integrated into your workflow.
Streamline and scale customer care with comprehensive case management that enables you to manage public and private messages without losing continuity. Effortlessly route, open, track, and resolve inquiries across social and review channels using intuitive, user-friendly tools.
Optimize every step of your customer care workflow with automation for assignments and case status.
Onboard in days, not months, with Emplifi’s user-friendly solutions that enable easy setup and eliminate the heavy lift for IT.
Effortlessly collaborate with CRM users, seamlessly escalating cases with complete context and data.
Manage permissions, SLAs, audit trails, agent views, case information, and attributes with ease.
Emplifi helps boost efficiency, increase revenue, and scale your social media — whether you have a small team or a complex product. Want to see how? Let’s talk today.
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